[nfb-talk] Facebook's Photo ID System Inaccessible to the Blind

Mike Edwards mike at ultraemail.us
Mon Dec 10 14:29:55 UTC 2012


Eddie,

I'm on your facebook, but don't know how to describe myself, physically, 
that is. Can't remember what I was wearing when I took my pic.
----- Original Message ----- 
From: "Eddie Salcido" <rednexican at socal.rr.com>
To: "Kerri Kosten" <kerrik2006 at gmail.com>; "NFB Talk Mailing List" 
<nfb-talk at nfbnet.org>
Sent: Monday, December 10, 2012 5:22 AM
Subject: Re: [nfb-talk] Facebook's Photo ID System Inaccessible to the Blind


> Content preview:  Hello, Kerri and Brian, I did indeed use the mobile site 
> and
>    have been doing so almost since the beginning of my time on facebook. 
> Since
>    there is no phone support available and since it seems nobody responds 
> to
>    the accessibility reports I send in, I can only think to keep sending 
> in
>   repots once or twice a day until someone gets annoyed enough to pay 
> attention.
>    If you would all like to do the same, here is the link that was 
> forwarded
>    to me. http://www.facebook.com/help/contact/?id=169372943117927 This is 
> a
>    three-year-old link, but it still works. It comes from a blog by Carl 
> Augusto
>    of the AFB who we all know. I plan to try and contact him today and see 
> if
>    he is still in dialogue with people at facebook concerning 
> accessibility
>   issues. Eddie ----- Original Message ----- From: "Kerri Kosten" 
> <kerrik2006 at gmail.com>
>    To: "Eddie Salcido" <rednexican at socal.rr.com>; "NFB Talk Mailing List" 
> <nfb-talk at nfbnet.org>
>    Sent: Sunday, December 09, 2012 10:25 PM Subject: Re: [nfb-talk] 
> Facebook's
>    Photo ID System Inaccessible to the Blind [...]
>
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>
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> ---- ---------------------- --------------------------------------------------
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> -0.4 RP_MATCHES_RCVD        Envelope sender domain matches handover relay 
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> -1.9 BAYES_00               BODY: Bayes spam probability is 0 to 1%
>                             [score: 0.0000]
> -0.1 DKIM_VALID             Message has at least one valid DKIM or DK 
> signature
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> necessarily valid
> X-Spam-Flag: NO
> X-Antivirus: AVG for E-mail 9.0.930 [2634.1.1/5448]
>
> Hello, Kerri and Brian,
> I did indeed use the mobile site and have been doing so almost since the
> beginning of my time on facebook.  Since there is no phone support 
> available
> and since it seems nobody responds to the accessibility reports I send in, 
> I
> can only think to keep sending in repots once or twice a day until someone
> gets annoyed enough to pay attention.  If you would all like to do the 
> same,
> here is the link that was forwarded to me.
> http://www.facebook.com/help/contact/?id=169372943117927
> This is a three-year-old link, but it still works.  It comes from a blog 
> by
> Carl Augusto of the AFB who we all know.  I plan to try and contact him
> today and see if he is still in dialogue with people at facebook 
> concerning
> accessibility issues.
> Eddie
> ----- Original Message ----- 
> From: "Kerri Kosten" <kerrik2006 at gmail.com>
> To: "Eddie Salcido" <rednexican at socal.rr.com>; "NFB Talk Mailing List"
> <nfb-talk at nfbnet.org>
> Sent: Sunday, December 09, 2012 10:25 PM
> Subject: Re: [nfb-talk] Facebook's Photo ID System Inaccessible to the 
> Blind
>
>
>> Hi:
>>
>> I am disappointed to read this. I am a huge Facebook user and love it.
>> I thankfully have never come across this problem as I also use the
>> m.facebook.com mobile site.
>> I hope a solution is found for this problem soon!
>> Eddie, I would suggest for now to try logging in on the m.facebook.com
>> site.
>> That is all I can think of for now but if you or anyone else finds a
>> solution to this please let this list know!
>>
>> Kerri
>>
>> On 12/9/12, Eddie Salcido <rednexican at socal.rr.com> wrote:
>>> Any other bright ideas?  Grins.
>>> ----- Original Message -----
>>> From: "Gloria Whipple" <glowhi at centurylink.net>
>>> To: "'NFB Talk Mailing List'" <nfb-talk at nfbnet.org>
>>> Sent: Sunday, December 09, 2012 5:04 PM
>>> Subject: Re: [nfb-talk] Facebook's Photo ID System Inaccessible to the
>>> Blind
>>>
>>>
>>>>I agree fully!
>>>>
>>>> Gloria Whipple
>>>>
>>>> -----Original Message-----
>>>> From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Mike
>>>> Freeman
>>>> Sent: Sunday, December 09, 2012 16:58
>>>> To: 'Eddie Salcido'; 'NFB Talk Mailing List'
>>>> Subject: Re: [nfb-talk] Facebook's Photo ID System Inaccessible to the
>>>> Blind
>>>>
>>>> Eddie:
>>>>
>>>> What have I done about it? Stayed off Facebook, Twitter, LinkedIn or 
>>>> any
>>>> other such time-wasters! (grin)
>>>>
>>>> Mike
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Eddie
>>>> Salcido
>>>> Sent: Sunday, December 09, 2012 4:38 PM
>>>> To: NFB Talk Mailing List
>>>> Subject: [nfb-talk] Facebook's Photo ID System Inaccessible to the 
>>>> Blind
>>>>
>>>> Hello NFB Members.  Here is the issue.  I attempted to log into 
>>>> facebook
>>>> on
>>>> Thursday morning and incorrectly typed in my password.  I was then
>>>> presented
>>>> with a photo identification system as an added layer of security that
>>>> requires the user to look at a picture of a friend, then identify that
>>>> friend by checking a radio button with the friend's name who matches 
>>>> the
>>>> photo.  Obviously, this system totally locks out blind people and I 
>>>> have
>>>> submitted several reports to the accessibility page of facebook,
>>>> predictably, with no results.  No phone support is available and I was
>>>> wondering if any of you have had this problem.  If so, what have you
>>>> done
>>>> about it?  Getting sighted assistance does not solve the problem if one
>>>> has
>>>> even several dozen friends because neither the blind person or a 
>>>> sighted
>>>> assistant knows what everyone on your facebook page looks like.  Any
>>>> suggestions would be appreciated.
>>>> Eddie
>>>> P.S.  I am using JAWS 13 with Firefox 17 and Windows XP.
>>>> _______________________________________________
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>>>>
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>>>>
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>>>
>>>
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