[nfb-talk] Audible.com to exclude Victor Reader Stream

Michael Hingson mike at michaelhingson.com
Sat Feb 2 20:42:57 UTC 2013

As you may know, Audible.com has chosen to exclude devices used by the blind
like the Book Port Desktop and the new  Victor ReaderStream from using
Audible. Below please find some important information which includes an
email address to write to about this unfortunate situation. 

Bob Acosta



    Hi everyone,

I wanted to provide everyone with an email address to
send a complaint email to Audible about their decision to
no longer provide access to audible content to the new Victor reader
Stream. I telephoned Audible this morning and was advised that
the more complaints received by Audible, the better the hope is that
the policy will change. The email is greatideas at audible.com
Yes, I confirmed the address several times and this is the address
used by the department which deals with accessibility features.

I have no proof of this, but I suspect that this is the first
step in the process of limiting audible access to devices used
exclusively by the visually impaired community such as the Stream, the
Bookport and others. Not everyone has access to or can afford an Iphone and
I, for one, am distressed at Audible's business decision here.

Please consider sending an email to audible asking them to be
more accessible and continuing access to the stream, the bookport and other
devices for the visually impaired community. If we all make
some effort, maybe we can work together to improve access for everyone
who is visually impaired.
I have confirmed this from several sources.  Audible, or should we say
Amazon who owns Audible.com, is limiting the devices it will support for
playing Audible books.  Devices such as the new Victor Reader Stream and
other systems we use to read these books are excluded from supported
devices.  This is deplorable for a variety of reasons.


I urge everyone to write Audible opposing its position and requesting that
Audible support book readers developed for use by blind persons. 






Michael Hingson







Robert Acosta, President
Helping Hands for the Blind
Email: boacosta at pacbell.net
Web Site: www.helpinghands4theblind.org


You can assist Helping Hands for the Blind by donating your used computers
to us. If you have a blind friend in need of a computer, please mail us at
the above address.

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