[nfb-talk] Audible.com to exclude Victor Reader Stream

Sun Feb 3 01:42:37 UTC 2013

Is begging to have someone take them to court.  

Loren 

Let's hope so Michael.  Is amazon asking to have a fight?  It seems that
their reluctance and outright refusal to let the kindle be accessable, 

-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Michael D.
Barber
Sent: Saturday, February 02, 2013 3:44 PM
To: 'NFB Talk Mailing List'
Subject: Re: [nfb-talk] Audible.com to exclude Victor Reader Stream

I just heard from someone yesterday who received an e-mail from Audible.com
that they are indeed working to restore this.

-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Jim
Portillo
Sent: Saturday, February 02, 2013 3:15 PM
To: mike at michaelhingson.com; 'NFB Talk Mailing List'
Subject: Re: [nfb-talk] Audible.com to exclude Victor Reader Stream

I saw something on Twitter that said otherwise.  I read that they were
working on making their books accessible and useable by new Victor Stream
users.

-----Original Message-----
From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Michael
Hingson
Sent: Saturday, February 02, 2013 12:43 PM
To: 'NFB Talk Mailing List'; 'Research and Development Committee
(appointed)'
Subject: [nfb-talk] Audible.com to exclude Victor Reader Stream

As you may know, Audible.com has chosen to exclude devices used by the blind
like the Book Port Desktop and the new  Victor ReaderStream from using
Audible. Below please find some important information which includes an
email address to write to about this unfortunate situation. 

Bob Acosta

    Hi everyone,

I wanted to provide everyone with an email address to send a complaint email
to Audible about their decision to no longer provide access to audible
content to the new Victor reader Stream. I telephoned Audible this morning
and was advised that the more complaints received by Audible, the better the
hope is that the policy will change. The email is greatideas at audible.com
Yes, I confirmed the address several times and this is the address used by
the department which deals with accessibility features.

I have no proof of this, but I suspect that this is the first step in the
process of limiting audible access to devices used exclusively by the
visually impaired community such as the Stream, the Bookport and others. Not
everyone has access to or can afford an Iphone and I, for one, am distressed
at Audible's business decision here.

Please consider sending an email to audible asking them to be more
accessible and continuing access to the stream, the bookport and other
devices for the visually impaired community. If we all make some effort,
maybe we can work together to improve access for everyone who is visually
impaired.
I have confirmed this from several sources.  Audible, or should we say
Amazon who owns Audible.com, is limiting the devices it will support for
playing Audible books.  Devices such as the new Victor Reader Stream and
other systems we use to read these books are excluded from supported
devices.  This is deplorable for a variety of reasons.

I urge everyone to write Audible opposing its position and requesting that
Audible support book readers developed for use by blind persons. 

Best,

Michael Hingson

Michelle

Robert Acosta, President
Helping Hands for the Blind
Email: boacosta at pacbell.net
Web Site: www.helpinghands4theblind.org

You can assist Helping Hands for the Blind by donating your used computers
to us. If you have a blind friend in need of a computer, please mail us at
the above address.

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