[nfb-talk] Job Questions...

[Joshua Lester]

Hi Kerri!
First of all, welcome to the list!
I've never heard of Teletech, but I know blind people who work in customer service!
They're all over the place at Learning Ally!
I'd ask about the accomidations when you apply.
BTW, if you get the job, they'll have to make those accomidations, because they're required by law to do so!
You don't play with the ADA!
Blessings, Joshua
________________________________________
From: nfb-talk [nfb-talk-bounces at nfbnet.org] on behalf of Kerri Kosten [kerrik2006 at gmail.com]
Sent: Monday, June 17, 2013 6:34 PM
To: NFB Talk Mailing List; Blind Talk Mailing List; Ed McDonald; Darren Burton; Arielle Silverman
Subject: [nfb-talk] Job Questions...

Hi Everyone:

It looks like I won't be going back to school until January, so in the
meantime I am considering getting a job or even part-time job to keep
me busy.
There is a company here called Teletech. They are a worldwide customer
service based company where it's sort of like a call center. They have
locations all over the country including places such as Austin, Texas,
and Englewood, Colorado among many others. You answer calls from
customers about their Bank of America accounts. Teletech is always
looking for customer service representatives, but right now they are
currently looking for as many as 25 people to work as customer service
representatives! That is a lot of people they are wanting to hire!!
I am considering applying and trying to get a job there.
However, the problems I can see with this job are tthe accomodations.
First of all, has anyone ever heard of Teletech? Do you know anything about it?
Do you know of any blind people who currently work there, or if not
currently, do you know of any blind people who have worked there in
the past?
Does anyone on these lists or that I am sending this to know with
technology being the way it is if it is even still possible for a
blind person to work in customer service?
Does anyone know if the software Teletech uses is accessible with a
screenreader?
Should I still apply and go in and talk to them anyway or should I
just forget it because of the accomodations that will have to be made?
As I said previously, 25 people is a lot of people they are looking to
hire, and I'm tired of sitting around!
Thanks so much!
Kerri

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