[nfb-talk] Any way of contacting Uber?

[Kartik Sawhney]

Do you actually find the help section to be inaccessible? I haven't
had any Issues with it in the past.

On 9/7/17, Kaye Zimpher via nfb-talk <nfb-talk at nfbnet.org> wrote:
> Uber can no longer be contacted via email. They have become extremely
> customer unfriendly. I have found that the best way to get in touch with
> them is to send them a message using facebook messenger. You can do this by
> searching for @uber. They will then ask you to contact them via the help
> section, and when they do, let them know that the help section of the app
> and website are not easily accessed with a screen reader or voice over. I
> believe if more of us let them know they will have to step up and do
> something. I am all in favor of service animals being transported with no
> issues, but Uber has problems when it comes to the blind that go beyond
> service animals in my opinion.
> Sorry for the long post.
>
> -----Original Message-----
> From: nfb-talk [mailto:nfb-talk-bounces at nfbnet.org] On Behalf Of Jim
> Portillo via nfb-talk
> Sent: Thursday, September 7, 2017 11:45 AM
> To: Jim Portillo <portillo.jim at gmail.com>
> Cc: Jim Portillo <portillo.jim at gmail.com>
> Subject: [nfb-talk] Any way of contacting Uber?
>
> Good morning,
>
>
>
> I'm wondering if anyone knows how one can directly contact Uber via email.
> I keep being told that by going to the help section in the app or website
> that I can contact them that way or get my questions answered.  I've been
> going through all of the sections since yesterday and can't seem to find
> what I'm seeking.  The help section is great for general questions, but my
> question is specific that needs a specific answer.
>
> I know I used to be able to email them before, but I can't remember how or
> where this is done.  If anyone can help me with specifics, that would be
> fantastic!
>
> Thanks much.
>
> Jim
>
>
>
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-- 
-Kartik Sawhney,
+1-(510) 766-3419
linkedin.com/in/kartiksawhney/