[NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

Judy Jones sonshines59 at gmail.com
Thu Mar 25 16:11:35 UTC 2021


Interestingly, Chris has a smart phone running a deprecated version of Android 5, but cannot download programs.  As he only talks and texts, he likes this phone and is fine for him.

 

He simply likes getting out and enjoys shopping among other things.

 

Judy

 

 

From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Pamela Dominguez via nFB-Talk
Sent: Thursday, March 25, 2021 6:54 AM
To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
Cc: Pamela Dominguez <pammygirl99 at gmail.com>
Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

 

Yes, but what if you don’t have a smart phone?  How about a computer?  Pam.

 

From: Karen Rose via nFB-Talk <mailto:nfb-talk at nfbnet.org>  

Sent: Tuesday, March 23, 2021 11:28 PM

To: NFB Talk Mailing List <mailto:nfb-talk at nfbnet.org>  

Cc: Karen Rose <mailto:rosekm at earthlink.net>  

Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

 

Walmart is definitely on the Instacart list of stores available. You may want to consider shopping through Instacart on Walmart. Several years ago, I spent considerable time helping Instacart become fully accessible through its app. End it has remained completely accessible, at least using voiceover.

Karen Rose MFT/LPCC www.career-therapy.net





On Mar 23, 2021, at 7:38 PM, Mike Capelle via nFB-Talk <nfb-talk at nfbnet.org> wrote:

 

It is because of covid, I am not going to make a fuss over it, I will just use AIRA, or bring a sighted person with me.

No big  deal.

 

From: nFB-Talk <nfb-talk-bounces at nfbnet.org> On Behalf Of Zachary N. Griego-Dreicer via nFB-Talk
Sent: Tuesday, March 23, 2021 8:36 PM
To: NFB Talk Mailing List <nfb-talk at nfbnet.org>
Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com>
Subject: Re: [NFB-Talk] [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

 

Hi, I a sorry to hear of your experience. I have actually not going into grocery stores since the start of the pandemic. But my parents have occasionally. Curb-side at Walmart has been a big hit for my area…the amount of times we’ve gotten “Out of stock” or “we can substitute with”… is far outweighed by the amount of times we will have the order right on the 1st try without ever actually going in. I would definitely understand if you would rather remain in person when doing your shopping though. And as for that, I would think that’s just an associate having an issue. Regardless of this we still need to buy groceries so you did the right thing by contacting a supervisor. I would encourage you to continue doing so. 

 

 

Sent from my Macbook Pro 13






On Mar 23, 2021, at 17:14, Judy Jones via nFB-Talk <nfb-talk at nfbnet.org <mailto:nfb-talk at nfbnet.org> > wrote:

 

Hi, All,

 

Today, my husband was denied customer service shopping assistance at the Walmart, located in Mt. Vernon, Washington.

 

The only other time in our lives I can remember being turned away from shopping at a store, was in a neighborhood where we’d just bought our first house in 1980.  It was a Winn Dixie, and I stopped there in the evening for groceries.

 

However, when I explained that I worked during the day and this was the only time I could come, right away, they found someone to shop with me, and we never had any issues with that store or any other ever since.

 

So, today’s experience was very surprising.

 

I would like to know of anyone’s personal shopping experience at the physical store, and how much of this shopping assistance denial is tied to a possible Covid policy of Walmart, or if our particular store is simply not providing reasonable accommodations.

 

We have no problems with any other store in the area:  Costco, Safeway, Hagen, Pioneer Market, to name just a few.  Thanks for perspective and comments.

 

See my husband’s e-mail below.

 

Judy

 

From: NFBWATlk < <mailto:nfbwatlk-bounces at nfbnet.org> nfbwatlk-bounces at nfbnet.org> On Behalf Of Chris Jones via NFBWATlk
Sent: Tuesday, March 23, 2021 3:55 PM
To:  <mailto:nfbwatlk at nfbnet.org> nfbwatlk at nfbnet.org
Cc: Chris Jones < <mailto:clj53787 at gmail.com> clj53787 at gmail.com>
Subject: [NFBWATlk] Note From Chris Jones About Walmart Shopping Experience

 

Dear Listers,
This is Chris Jones from Sedro-Woolley.
Earlier this afternoon I went to Walmart to pick up a very few items and to get some Subway sandwiches.
I met a greeter who found me a young lady who gave me some very strange information.
She indicated that Walmart no longer provides customer assistance in shopping and that everything needs to be handled on-line.
I was told that this has been their policy for somewhat over a year.
I was shocked, but went ahead and asked this lady to show me the Subway area, which she did.
I completed that portion of shopping and, when I got home, called a manager of Walmart at the Mount Vernon store.
He explained that, due to Covid restrictions, an associate could not be involved with such a shopping trip for any more than 15 minutes.
I asked if I had a short list, if someone could obtain products for me.
He said that if I needed a very few items he could probably grant me an exception to policy.
I do not regularly shop Walmart and I have never found such a reception at Costco, Fred Meyer, Safeway or any other store which I frequent.
Is there anyone who can explain this type of treatment to me? Is this a Walmart thing, or does this occur at many other stores where folks shop?
Feel free to respond here, or if you'd like to e-mail me privately, my e-mail is  <mailto:clj53787 at gmail.com> clj53787 at gmail.com.
Thank you, one and all.
Chris Jones 

<Untitled attachment 02820.txt>_______________________________________________
nFB-Talk mailing list
 <mailto:nFB-Talk at nfbnet.org> nFB-Talk at nfbnet.org
 <http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org> http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for nFB-Talk:
 <http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/zdreicer%40gmail.com> http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/zdreicer%40gmail.com

 

_______________________________________________
nFB-Talk mailing list
nFB-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for nFB-Talk:
http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/rosekm%40earthlink.net

  _____  

_______________________________________________
nFB-Talk mailing list
nFB-Talk at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfb-talk_nfbnet.org
To unsubscribe, change your list options or get your account info for nFB-Talk:
http://nfbnet.org/mailman/options/nfb-talk_nfbnet.org/pammygirl99%40gmail.com

 


 <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> 

Virus-free.  <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> www.avg.com 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/nfb-talk_nfbnet.org/attachments/20210325/826eccc0/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 362 bytes
Desc: not available
URL: <http://nfbnet.org/pipermail/nfb-talk_nfbnet.org/attachments/20210325/826eccc0/attachment-0001.jpg>


More information about the nFB-Talk mailing list