[Nfbc-info] Amazon issue

[Brian Buhrow]

	hello Lisa.  What you got back was that no one in the state of
California was working directly with Amazon -- at least, no one who is
willing to talk.  My suggestion is to call Anil Lewis in the NFB national
office and ask him who from our national office is working with Amazon.
Then, you can work directly with that person to get your letter inserted
into the stream of discussions with Amazon.  The telephone number for our
national office is: 410-659-9314.  You can dial by name by pressing # at
the menu and then dial the first three digits of Anil's last name.

Hope that helps.
-thanks
-Brian

On Nov 29,  9:37am, Lisa Irving via NFBC-Info wrote:
} Subject: Re: [Nfbc-info] Amazon issue
} Lauren, 
} 
} 
} I hear what you're saying. I'm not trying to take you to the mat. I'm trying
} to make a case for some mostly minor but obvious access issues with the
} Amazon site. That's why I asked you to help us understand what specifics
} you're encountering. 
} 
} I had to chuckle when two of the folks who responded to my post also happen
} to be wonderfully tech-saavy folks. Matter of fact, Robert makes his living
} teaching assistive technology. I'd place his knowledge at a superior level.
} I have tremendous respect for Robert and others who have the ability to
} teach assistive technology. On the other hand, that is not a representation
} of the overall ability-level of the blind population using Amazon's access
} features. 
} 
} I'm a problem-solver, or at least I try to move in that direction. I found
} some work-arounds, but I also found unlabeled graphics and unlabeled or
} problematic buttons and wrote a letter. I asked if NFB is still working with
} AMAZOn. I wanted to know if so, how I get in touch with that person. What I
} got instead was, it works for me. Lol. 
} 
} Lisa Irving 
} 
} -----Original Message-----
} From: NFBC-Info <nfbc-info-bounces at nfbnet.org> On Behalf Of Lauren
} Merryfield via NFBC-Info
} Sent: Thursday, November 29, 2018 3:16 AM
} To: 'NFB of California List' <nfbc-info at nfbnet.org>
} Cc: Lauren Merryfield <lauren at catlines.com>
} Subject: [Nfbc-info] Amazon issue
} 
} Hi,
} 
} This is going to be controversial.
} 
}  
} 
} This is what I have observed through the years: 
} 
}  
} 
} On one hand, some blind people say that Amazon (or whatever else) isn't
} working right when the fact is, they are using an older program, like XP, or
} an older version of a browser, such as Internet Explorer. So their
} difficulties come from not upgrading their computer or from not upgrading
} their computer training.
} 
}  
} 
} Especially if they are newly blind, they can use those problems as "reasons"
} for how they can't do this or that anymore because they're blind and ain't
} it awful. 
} 
}  
} 
} In either case, they are stuck in the past. And, as techy things go, the
} "past" can be not that long ago. So the lack of upgrading can sometimes not
} be their fault. 
} 
}  
} 
} On the other hand, some blind people say that Amazon, eBay etc, work fine
} for them without admitting they don't really use them much or they have help
} from someone, neglecting to include that info.
} 
}  
} 
} It is similar to some blind people saying they don't get lost, when the fact
} is that they stay home a lot or have someone helping them most of the time
} but they don't provide that extra info.
} 
}  
} 
} So then it looks like they are showing themselves to be more capable and
} independent than they (or we) really are. 
} 
}  
} 
} This is for real. I've had these situations happen numerous times with some
} blind people I have come across. Most of such people are not in the NFB but
} some are. 
} 
}  
} 
} Anyway, some blind people, like any other group of people, are more or less
} informed than they admit. Some are honest and some are not. So these are
} considerations we need to take into account. 
} 
} Thanks,
} 
} Lauren
} 
}  
} 
} Blessings in Jesus' name
} 
} 1 Thessalonians 5:11 
} 
} 11 Therefore encourage one another and build each other up, just as in fact
} you are doing.  
} 
} Advice from my cats:meow when you feel like it!
} 
}  
} 
}  
} 
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>-- End of excerpt from Lisa Irving via NFBC-Info