[nfbcs] A useful trick

[Rasmussen, Lloyd]

Here at work, Outlook 2007 crashes when it doesn't get a response from Window-Eyes in a timely manner.  Sometimes I can shut it down with Alt-F4, followed by Alt-E.  Sometimes this doesn't work.  During this time, until Outlook is dealt with, Window-Eyes cannot speak.  Its alternate shutdown command, ctrl-Insert-F4, doesn't work then, either.

In silent situations like this, I often use Task Manager to shut things down.  Ctrl-Shift-Escape starts up Task Manager. People usually tell you to start Task Manager from the ctrl-Alt-Delete dialog, but this step isn't necessary.  I have Windows sounds assigned to the Program Open and Program Close events,  so I know when processes start and stop.  With Task Manager in focus, Shift-Tab moves you out of the list of processes to the tab control.  Left arrow puts you on the first tab, called Applications.  Tab to get into the list of applications.  Alt-E to end the Outlook application, which is usually the top one on the list.  I don't remember; I think I hit Y next to verify that I want to shut down the non-responding Outlook program.

These methods have worked for me under Windows 2000 and XP.


Lloyd Rasmussen, Senior Project Engineer
National Library Service for the Blind and Physically Handicapped
Library of Congress   202-707-0535
http://www.loc.gov/nls
The preceding opinions are my own and do not necessarily reflect those of the Library of Congress, NLS.


-----Original Message-----
From: nfbcs-bounces at nfbnet.org [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Doug Lee
Sent: Friday, January 14, 2011 9:42 AM
To: Rasmussen, Lloyd; NFB in Computer Science Mailing List
Subject: Re: [nfbcs] A useful trick

The solution that works 99% of the time for me is to use what I call the emergency JAWS shutdown command, Insert+Windows+F4.  You should get a small beep from your internal PC speaker when JAWS is unloaded by this command.  Even if you don't hear that though, try reloading JAWS a few seconds later.

On Fri, Jan 14, 2011 at 09:22:00AM -0500, Tracy Carcione wrote:
I forgot to say that sometimes Jaws just won't restart until I've resolved the problem with the one that was running, usually by hitting "don't send"
or, sometimes, "end program".  I've sometimes tried 2 or 3 times to restart Jaws, with no success, until I start NVDA and close the error windows that aren't talking to me.
Tracy
> Hey Tracy,
>
> How is this different than simply assigning a shortcut key to JAWS so 
> you can restart JAWS from the keyboard when it craps out?
>
> Thanks,
>
> Jim
>
> On Fri, Jan 14, 2011 at 08:24:39AM -0500, Tracy Carcione wrote:
>> Lately, Jaws has been getting stuck or shutting down unexpectedly, 
>> leaving me with no idea what's happening.  But, following 
>> instructions on the NVDA website, I put NVDA on a flash drive with 
>> autolauncher.  When Jaws craps out, I plug in my NVDA drive, and in a 
>> few seconds I have speech again and can figure out what the problem 
>> is.  I'm finding it very handy, and thought I'd share.
>> Tracy
>>
>>
>>
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-- 
Doug Lee                 dgl at dlee.org                http://www.dlee.org
SSB BART Group           doug.lee at ssbbartgroup.com   http://www.ssbbartgroup.com
"It is difficult to produce a television documentary that is both incisive and probing when every twelve minutes one is interrupted by dancing rabbits singing about toilet paper."  --Rod Serling

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