[nfbcs] FW: [IDevices] Your Help Is Needed, Apple Feedback

Wed Aug 28 18:05:04 UTC 2013

I concur with Jim's thoughts below. Additionally, although I haven't used a
Bluetooth keyboard in such situations, it seems to me that the last time I
did so, an Apple wireless Bluetooth keyboard worked fine. I did not
encounter the difficulty the original post implied. But then I usually use
earbuds or a headset in situations such as this anyway.

Mike Freeman

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Barcore
Sent: Wednesday, August 28, 2013 9:25 AM
To: NFB in Computer Science Mailing List
Cc: NFB in Computer Science Mailing List (nfbcs at nfbnet.org)
Subject: Re: [nfbcs] FW: [IDevices] Your Help Is Needed, Apple Feedback

Hey Susie,

Can you explain how this is impacting blind people specifically? Why are we
not able to simply use the numbers on the on screen keyboard With a pair of
headphones? I understand that if you have a Bluetooth keyboard, it would be
more convenient to use those numbers. However, is this any different than it
would be for sighted folks?

Thank you,

Jim

Sent from my iPhone

On Aug 28, 2013, at 7:35 AM, "Stanzel, Susan - FSA, Kansas City, MO"
<Susan.Stanzel at kcc.usda.gov> wrote:

> Hi Listers,
> 
> I know this might be considered off topic, but it is important. Apple
needs to hear from us.
> 
> Susie Stanzel
> 
> From: IDevices [mailto:idevices-bounces at gatewayfortheblind.com] On Behalf
Of David G. Carlson
> Sent: Wednesday, August 28, 2013 9:24 AM
> To: Denny at GatewayForTheBlind.Com; IDevices at GatewayForTheBlind.Com
> Subject: Re: [IDevices] Your Help Is Needed, Apple Feedback
> 
> Done. Agree completely that using the on screen keypad is often not fast
enough to satisfy the prompt processor. It's very frustrating.
> David G. Carlson
> Marketing / Sales Engineer
> RF Timing and Synchronization
> dgcarlson at sbcglobal.net<mailto:dgcarlson at sbcglobal.net>
> ----- Original Message -----
> From: Denny Huff<mailto:denny at gatewayfortheblind.com>
> To:
IDevices at GatewayForTheBlind.Com<mailto:IDevices at GatewayForTheBlind.Com>
> Sent: Wednesday, August 28, 2013 6:24 AM
> Subject: [IDevices] Your Help Is Needed, Apple Feedback
> 
> All,
> 
>                If you use Voiceover and have ever tried to use the numbers
on your bluetooth keyboard while on a phone call, you have found that it
doesn't work.  This is a problem that Apple has not addressed and although
the engineers have been made aware of the problem, it still hasn't been
resolved.
> 
>                It is very difficult to enter a string of numbers on the
IPhone in the amount of time allotted for many of the services we may call.
IE: banking service, ordering products with a credit card, etc.  For those
that use a bluetooth keyboard this process would be much simpler if only we
could use the numbers on the keyboard.
> 
>                In order for this problem to be addressed and resolved in a
timely manner, Apple needs to hear from us.  The more people that send them
feedback on this problem the more likely the engineers will take it
seriously.
> 
>                This is what you can do.  Follow one of the links below and
let them know that you would like to see this problem be corrected.  Let
them know that you should be able to use Voiceover and the numbers on a
bluetooth keyboard while on a phone call.  Be courteous when making your
complaint but also let them know how much this affects you.
> 
> Here are the links you can go to to submit your feedback to Apple;
> For the IPhone:
> http://www.apple.com/feedback/iphone.html
> For the IPad:
> http://www.apple.com/feedback/ipad.html
> All other devices and IOS apps:
> http://www.apple.com/feedback/
> 
> Thanks,
> ___________________________________________________________________
> Denny Huff
> Gateway For the Blind LLC.
> PO Box 515
> St. Clair, MO  63077
> Phone: (636) 262-1383
> FAX: (314) 558-0298
> WWW.GatewayForTheBlind.Com
> 
> Have questions about that IPhone, IPad or IPod Touch?
> Join the IDevices list serve and get answers to your questions and find
out tips and tricks about using those devices.
> To join send an email message to:
>
IDevices-Join at GatewayForTheBlind.Com<mailto:IDevices-Join at GatewayForTheBlind
.Com>
> 
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