[nfbcs] Trouble with IE8

Thu Sep 5 17:33:15 UTC 2013

I'm using windows 7 but Steve's "fix" helped quite a bit -- and I'm using
JAWS 14.

Mike

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of I. C. Bray
Sent: Thursday, September 05, 2013 10:32 AM
To: NFB in Computer Science Mailing List
Subject: Re: [nfbcs] Trouble with IE8

Steve, TROO THAT! !

Tracy,  if what Steve suggests works, then my suggestions for internet
options won't.
That being said, if his suggestions DON'T  work, consider contacting me
offline and I can call you or you me etc.  I still use XP.  I have few
problems with XP + IE8 + JAWS 13.

Ian.

----- Original Message -----
From: "Steve Jacobson" <steve.jacobson at visi.com>
To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
Sent: Thursday, September 05, 2013 11:39 AM
Subject: Re: [nfbcs] Trouble with IE8

: Tracy,
:
: I have seen this problem with IE 8 sometimes, and it was also an issue 
with Window-Eyes although Window-Eyes seems to have
: lessened this.  My experience has been that the problem happens less with 
IE 8 under Windows 7, but that doesn't make it go away
: completely.  The problem you will run into is that you are likely in a 
small group of users still on IE 8 and XP, so these
: problems may not be surfacint readily in their testing.  You should make 
the contact anyway, though.
:
: I don't remember the entire sequence of events, but have you tried running

IE 8 with no add-ins to see if it is more stable?  The
: pattern I have noticed with Window-Eyes, XP and IE 8 is that if I run it 
once just after booting up that it often doesn't respond.
: If I wait and close IE 8, it runs after that much better.  You might try 
closing JFW, running and closing IE 8 with NVDA, and then
: restarting JFW to see if that results in more stable operation.  I'm not 
saying that you should have to do this, but I've long
: since given up on thinking that I should have a right to expect that 
software not be released without bugs.  <smile>
:
: Best regards,
:
: Steve Jacobson
:
: On Thu, 5 Sep 2013 10:53:35 -0400, Tracy Carcione wrote:
:
: >Thanks to all for the advice.
: >I have:  done system maintenance, including disk cleanup and defrag, and
: >deleting temp files of all sorts.
: >Reinstalled IE8.
: >Put in the latest Jaws update--actually, IE started hanging up when I 
tried
: >to install the latest update last week and it failed, but this time it 
went
: >in OK.
: >None of these things has fixed my problem.  A site will hang one time, 
and
: >be fine a minute later, after I've gone to another window, or closed the
: >hanging site.  Narrator is becoming my close friend, since Jaws hangs 
when
: >IE hangs, and I begin to wonder if that is significant.  Maybe Ian is 
right,
: >and Jaws 14, or the latest version thereof, doesn't play well with XP 
Pro.
: >I'll have to call FS, who will probably tell me that no one else is 
having
: >this problem.
: >Is there a system attention key for the PC, like there is for the 
mainframe?
: >Something that says knock off everything you're doing, right now?  Escape
: >and alt-F4 only work eventually, when they get around to it. Or is it 
called
: >the power button on the PC? <grin>
: >What is a cable terminator, which Jude mentioned?
: >I don't think the problem is with my internet provider--at least, I'm not
: >having the problem with my netbook, which runs NVDA.
: >Tracy
:
: >----- Original Message ----- 
: >From: "I. C. Bray" <i.c.bray at win.net>
: >To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
: >Sent: Friday, August 30, 2013 6:20 PM
: >Subject: Re: [nfbcs] Trouble with IE8
:
:
: >> OK,
: >> First off, XP PRO is a good OS, but it still has it's problems.
: >> Most of the time it is an IE issue; IE likes to have it's HTML a 
certain
: >> way.
: >> Since there are only normalizations, and not distinct standards with 
HTML
: >> Authoring, you are likely to continue to have problems.
: >> I have JAWS 13 on XP  HOME on my LT, and use XP PRO on all of my other
: >> machines with NVDA. (Yes, I hate nvda, but it's free!)
: >> Assside from that, if your fan is accelerating, it is a temperature /
: >> processor issue.
: >> JAWS 14 may not be the *best* for XP PRO.  I cannot speak t this
: >> directly... Perhaps someone from FS can comment?
: >>
: >> Sometimes your DNS records can get cross-linked, or your temporary
: >> internet files can kludge-up access times.
: >>
: >> Best practices:
: >> Clean-up your cache, temporary files, and make sure your DNS servers 
are
: >> correct with your ISP.
: >> Example, with the conversion of INSIGHT to TIME-WARNER in my area, 
there
: >> are many reasons why this simillar behavior can occur.  DNS Records 
update
: >> pretty frequently, but sometimes things don't get cleared out on your
: >> machine.
: >>
: >> You should leave your History in tact, but consider clearing out Cache 
and
: >> Temp Files.
: >> Reboot.
: >> Try the problematic sites again and see what happens.
: >>
: >> Also, with HEAT of Summer upon us, it is often also that broad-band
: >> (cable) head-ends and lines get over-heated.  This causes lower quality
: >> signals accross the transmission lines.
: >>
: >> You could be suffering from marginal or borderline signal issues. 
Calling
: >> your customer service to report intermittant signals is a good idea 
too.
: >>
: >> Ian  C. Bray.
: >>
: >>
: >>
: >> ----- Original Message ----- 
: >> From: "Tracy Carcione" <carcione at access.net>
: >> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
: >> Sent: Friday, August 30, 2013 9:15 AM
: >> Subject: [nfbcs] Trouble with IE8
: >>
: >>
: >>> For the last 2 days, I've been having problems with IE.  It happens 
with
: >>> any site; one time it hangs, and the next time it's fine, probably. It
: >>> seems random, but it's happened several times.
: >>> I get the "program not responding, end now?" message, followed by the 
IE
: >>> error report screen.  Before it abends, it hangs up for a while, and I
: >>> hear the computer fan running like mad, but Jaws won't say anything.
: >>> I've run a virus scan with MS Security Essentials, and it didn't find
: >>> anything.
: >>> I'm running Jaws 14 and IE8 on Windows XP Pro.
: >>> Is there any way to find out what's happening when IE hangs?
: >>> If I reinstall IE8, will it cause a disaster?
: >>> Does IE9 work?  I remember hearing there were problems with it.
: >>> TIA.
: >>> Tracy
: >>>
: >>>
: >>> _______________________________________________
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: >>
: >>
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