[nfbcs] NAS Storage

Gabe Vega - CEO Commtech LLC via nfbcs nfbcs at nfbnet.org
Wed May 14 16:16:47 UTC 2014 

Wow, someone is raking over the barrel for all of your tech services. $100 a month for storage? Is this enterprise-level storage? And $500 to reinstall windows? Outrageous!

Gabe Vega  - CEO
Commtech LLC
The leader of computer support, training and web development services
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> On May 14, 2014, at 7:56 AM, Peter Donahue via nfbcs <nfbcs at nfbnet.org> wrote:
> 
> Good morning John and everyone,
> 
>   Truthfully we pay about $100.00 per month for off-site storage and would like to sharply reduce if not eliminate that expense hence the wish to buy a NAS system. Some NAS drives such as those from Buffalo Technology also allow you to access files via the Web and FTP giving you access to your files in several ways. One Buffalo NAS System even comes with a Web server, MySQL and media servers for hosting Web sites and managing audio and video content. That's pretty cool! You can also download apps for smart phones giving you access to your data that way too and saving you money in the process.
> 
>   Fortunately that computer is still usable. As soon as the money from my brother-in-law arrives we'll arrange for techs to come and check things out and remove the infection. I'll be sure to share with folks what we find out. All the best.
> 
> Peter Donahue
> 
> 
> ----- Original Message ----- From: "John Heim via nfbcs" <nfbcs at nfbnet.org>
> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
> Sent: Wednesday, May 14, 2014 9:15 AM
> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
> 
> 
>> It's not likely that your PC got infected from the on-line storage.   If you are fairly certain that none of the end-users of your PC inadvertently caused  the second infection, then you almost certainly re-infected yourself by restoring files from the first infection. That is going to happen again regardless of whether you restore from on-line storage or from your own NAS.
>> 
>> If you are getting a NAS because you suspect that you got an infection because you were using dropbox or some similar service for backups, then you should know that the probability of that is so low that it's not really even worth considering.
>> 
>> 
>> 
>>> On 05/13/14 11:09, Peter Donahue wrote:
>>> Hello Nicole and everyone,
>>> 
>>>   Thank you very much. I plan to begin researching NAS drives this afternoon. We can buy them from either Office Depot or Dell through our network. Ditching the off-site storage is not out of the question if this could be the source of where this stuff came from. Steve is right in that the fewer people who can get access to our computers the better our chances of protecting them from future attacks. All the best.
>>> 
>>> Peter Donahue
>>> 
>>> 
>>> ----- Original Message ----- From: "Nicole Torcolini" <ntorcolini at wavecable.com>
>>> To: "'NFB in Computer Science Mailing List'" <nfbcs at nfbnet.org>
>>> Sent: Monday, May 12, 2014 10:29 PM
>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>> 
>>> 
>>>> Why do you think that Peter is unaware of what a NAS drive is? He said in
>>>> house, not off network.
>>>> 
>>>> -----Original Message-----
>>>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Bryan Schulz
>>>> Sent: Monday, May 12, 2014 4:06 PM
>>>> To: NFB in Computer Science Mailing List
>>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>>> 
>>>> Pete,
>>>> 
>>>> It sounds like you are unaware of what a nas drive is.
>>>> A nas drive is network attached storage connected to your router and
>>>> configured by navigating a web site based interface instead of being
>>>> installed in your tower system.
>>>> 
>>>> Bryan Schulz
>>>> Comptia A+
>>>> 
>>>> ----- Original Message -----
>>>> From: "Peter Donahue" <pdonahue2 at satx.rr.com>
>>>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>>>> Sent: Monday, May 12, 2014 4:14 PM
>>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>>> 
>>>> 
>>>> Hello John and everyone,
>>>> 
>>>>   We got unlucky and got lackey again. Computer Nerdz will love us.
>>>> They're a local computer instruction and repair company in San Antonio. We
>>>> just received word that my brother-in-law will be sending us funds to help
>>>> us with various issues including fixing Mary's computer for the second time.
>>>> We also want to network our computers together so we only need to run them
>>>> from a single cable connection. We'll also have them install a NAS drive so
>>>> we can store all of our datafiles in one location and make them available to
>>>> all of our machines. Storing them in house will allow us to reduce the use
>>>> of an off-site backup service allowing us to tighten our belt and spend
>>>> money on more important things. Thanks again for the help.
>>>> 
>>>> Peter Donahue
>>>> 
>>>> and
>>>> ----- Original Message ----- From: "John HG. eim" <jheim at math.wisc.edu>
>>>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>>>> Sent: Monday, May 12, 2014 3:37 PM
>>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>>> 
>>>> 
>>>> Well, it's possible  that you just got unlucky. Most viruses are written by
>>>> folks called "script kitties". Even that name gives them more credit than
>>>> they deserve because most of them couldn't script a for loop to count to
>>>> ten. They take code that is already out there and use tools to tweak it. Why
>>>> would someone with the brains to do more than that mess with your computer?
>>>> Maybe they want to get on your computer but they don't want you to know it.
>>>> But more likely, they are spending their time trying to get into the credit
>>>> card database of their favorite retailer. But maybe you just got unlucky.
>>>> 
>>>>> On May 12, 2014, at 12:20 PM, Peter Donahue <pdonahue2 at satx.rr.com> wrote:
>>>>> 
>>>>> Hello John and everyone,
>>>>> 
>>>>>  There are only two people that use that computer Mary and myself. We've
>>>>> been using computers for many years and never had problems like this until
>>>> 
>>>>> January of this year. All of our machines have anty virus software on them
>>>> 
>>>>> that is active at all times. We have Avask on the Windows XP machines and
>>>>> Microsoft Security Essentials on the Windows 7 machine the one with the
>>>>> virus. Perhaps Avask does a better job of catching trogens and we should
>>>>> have the repair folks install Avask on that machine as well. Thanks.
>>>>> 
>>>>> Peter Donahue
>>>>> 
>>>>> 
>>>>> ----- Original Message ----- From: "John G. Heim" <jheim at math.wisc.edu>
>>>>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>>>>> Sent: Monday, May 12, 2014 10:35 AM
>>>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>>>> 
>>>>> 
>>>>>> You know that this kind of thing is usually, not always, caused by poor
>>>>>> internet hygene, right? How sure are you that everyone who uses that
>>>>>> machine knows how to avoid viruses? No anti-birus package is going to
>>>>>> keep you safe from viruses if the users are essentially choosing to
>>>>>> install them.
>>>>>> 
>>>>>> Honestly, I don't even recall the last time I saw a Windows machine get a
>>>> 
>>>>>> virus where I wasn't able to pin it down to a deliberate action by the
>>>>>> end-user to install the virus. Of course, they didn't think they were
>>>>>> installing a virus. We had several people get a virus a while ago because
>>>> 
>>>>>> it came up saying it had detected a virus on their computer, and they
>>>>>> should click this button to remove it. Of course, if they clicked the
>>>>>> button it actually installed the virus.
>>>>>> 
>>>>>> Someone else on this list suggested you review your habits (or more
>>>>>> likely those of the other users of the computer). My opinion is that that
>>>> 
>>>>>> is the best suggestion you've gotten. Are they installing plugins from
>>>>>> unreliable sources? Running programs off a borrowed thumb drive? There is
>>>> 
>>>>>> no anti-virus program in the world that can protect you from that kind of
>>>> 
>>>>>> thing.
>>>>>> 
>>>>>> I once put a link on a web page that said, "Click here to install a virus
>>>> 
>>>>>> on your computer." Just to make sure people were appropriately scared, I
>>>>>> put another link that said, "Click here and I'll show you the files on
>>>>>> your C: drive." That was just a file link to their C: drive. But it
>>>>>> should have scared anyone who didn't know how this stuff really works.
>>>>>> Even so, plenty of people clicked the virus link. Most virusdevelopers
>>>>>> aren't that obvious. It's possible you've just been unlucky and have come
>>>> 
>>>>>> across some particularly sophisticated virus developers. But most likely,
>>>> 
>>>>>> somebody who uses that computer isn't following good internet hygene
>>>>>> habits.
>>>>>> 
>>>>>>> On 05/12/14 07:34, Peter Donahue wrote:
>>>>>>> Hello Brian and everyone,
>>>>>>> 
>>>>>>>   We just reloaded windows on that machine 4 months ago. We will most
>>>>>>> likely need to reload it again but are not willing to put up with that
>>>>>>> machine being attacked and needing a complete system reload every time
>>>>>>> we turn around. This wasn't a problem until January of this year. We'll
>>>>>>> need both a system reload and whatever software or patch Microsoft will
>>>>>>> have available to prevent "Computer" from being knocked out by trogens
>>>>>>> in the future. We have far more important things to spend our money on
>>>>>>> besides having to hire someone to reload computers attacked by viruses
>>>>>>> and having to restore the data each time this happens. All the best.
>>>>>>> 
>>>>>>> Peter Donahue
>>>>>>> 
>>>>>>> ----- Original Message ----- From: "Bryan Schulz"
>>>>>>> <b.schulz at sbcglobal.net>
>>>>>>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>>>>>>> Sent: Friday, May 09, 2014 3:14 PM
>>>>>>> Subject: Re: [nfbcs] Accessible Windows Explorer Alternatives
>>>>>>> 
>>>>>>> 
>>>>>>>> hi,
>>>>>>>> 
>>>>>>>> i have used a version of avg for years and never had an attack or
>>>>>>>> virus.
>>>>>>>> it would be cheaper to hire a neighbor to read the screens and install
>>>>>>>> windows yourself.
>>>>>>>> you should be able to recognize a tech that wants to gouge you.
>>>>>>>> Bryan Schulz
>>>>>>>> 
>>>>>>>> 
>>>>>>>> ----- Original Message ----- From: "Peter Donahue"
>>>>>>>> <pdonahue2 at satx.rr.com>
>>>>>>>> To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>>>>>>>> Cc: <gui-talk at nfbnet.org>
>>>>>>>> Sent: Friday, May 09, 2014 6:36 AM
>>>>>>>> Subject: [nfbcs] Accessible Windows Explorer Alternatives
>>>>>>>> 
>>>>>>>> 
>>>>>>>>> Good morning everyone,
>>>>>>>>> 
>>>>>>>>>  Before I head out of town for the weekend I want to find out which
>>>>>>>>> file management  alternatives to Windows Explorer/My
>>>>>>>>> Computer/Computer that are accessible with screen reading systems.
>>>>>>>>> Back in January Mary's computer which runs Windows 7 was infected by
>>>>>>>>> a trogen that took out "Computer." The infection was so bad that the
>>>>>>>>> entire machine needed to be reloaded. I find it hard to believe that
>>>>>>>>> Microsoft would not be a ware of this trogen vulnerability and would
>>>>>>>>> have released a patch to correct the problem. The company that
>>>>>>>>> reloaded the computer installed Microsoft Security Essentials on it
>>>>>>>>> I'm not sure if this package will scan and remove trogens.
>>>>>>>>> 
>>>>>>>>>  It has been four months since the last infection and it's
>>>>>>>>> happening again. It looks like we're in for another system reload to
>>>>>>>>> get rid of this one and will most likely be set back another $500.00.
>>>>>>>>> We can't keep going through this every so often. There are two
>>>>>>>>> questions we have for you all. 1. Which antivirus package is the best
>>>>>>>>> at protecting one's machine from trogen infections particularly those
>>>>>>>>> that attack the OS. 2. In the event this should happen again we want
>>>>>>>>> to know if there are file management alternatives to My
>>>>>>>>> Computer/Windows Explorer that will run under Windows 7 we could
>>>>>>>>> install as a backup program should another infection occur?
>>>>>>>>> 
>>>>>>>>>  Your suggestions for a permanent fix will be very much
>>>>>>>>> appreciated. I'll also be in touch with Microsoft next week so they
>>>>>>>>> can remote on to that machine to see for themselves what's going on
>>>>>>>>> in the hopes they can fix it without having to reload the entire
>>>>>>>>> thing again. As if we have tons of bucks to spend on computer repairs
>>>>>>>>> every time we turn around. Sorry for this tone but this is really
>>>>>>>>> annoying when you have other issues to address such as a guide dog
>>>>>>>>> being over-due for routine veterinary care and help isn't
>>>>>>>>> fourth-coming not even from the guide dog school. Otherwise Mary's
>>>>>>>>> computer is usable. We've discovered some work-arounds to deal with
>>>>>>>>> file management issues until this situation can be remedied hopefully
>>>>>>>>> permanently. Interestingly enough we have not had this trouble with
>>>>>>>>> our Windows XP machines. Go figure Microsoft!All the best. I'm off to
>>>>>>>>> Camp Tejas for the weekend.
>>>>>>>>> 
>>>>>>>>> Peter Donahue
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> ---
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>>>>>>>>> http://www.avast.com
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>>>>>>>> 
>>>>>>>> 
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>>>>>>> _______________________________________________
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>>>>>> 
>>>>>> -- 
>>>>>> ---
>>>>>> John G. Heim, 608-263-4189, jheim at math.wisc.edu
>>>>>> 
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>>>> m
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>>> 
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>> 
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> 
> 
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