[nfbcs] Computer not responsive to activating an app

[Rasmussen, Lloyd]

There may be other programs whose names begin with "internet" and Windows is expecting you to use down arrow to make a choice.
I suggest that you find out where Internet Explorer is on the taskbar and get used to accessing IE by typing the Windows key and a number. On some of my systems running Windows 7, IE can be started with Windows-1. But on my Windows 10 box that got upgraded to the anniversary edition, Edge is on Windows-1, File Explorer is Windows-2, etc., and IE is probably at about Windows-7. You can also use Windows-T to go to the taskbar, right or left arrow to IE, then press the Applications key. This gives you a context menu of some of your recently-accessed web pages in the case of IE, Edge or Firefox, or files in the case of other programs that are on the taskbar. 

Lloyd Rasmussen, Senior Staff Engineer
National Library Service for the Blind and Physically Handicapped, Library of Congress
Washington, DC 20542   202-707-0535
http://www.loc.gov/nls/
The preceding opinions are my own and do not necessarily reflect those of the Library of Congress, NLS.

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Jim Portillo via nfbcs
Sent: Friday, September 30, 2016 3:42 AM
To: Jim Portillo
Cc: Jim Portillo
Subject: [nfbcs] Computer not responsive to activating an app

Hello,

 

Here's an interesting thing that  literally just began happening a few days
ago, and I'm not sure why or what's going on.

 

I'm running Windows 10 and JAWS 17 and generally have no issues.

Lately, I've tried running Internet Explorer so as to work on the internet.
I hit my Windows key, type Internet, and it generally finds the Internet
Explorer desktop app, which I've been using for a long time.

However, when I hit enter to activate it, the way I've always done,
absolutely nothing happens!  Never used to be that way.

Now, if I try this with another app such as Outlook or Word or Firefox, and
if I follow the same procedure, things work as they should and the app runs.

 

Now, if I decide to "run" google or something, it will work and open with
Internet Explorer.  Then I can work as normal.

 

Also, one of the function keys on my keyboard is set to run Internet
Explorer.  That no longer activates the app if I'm simply trying to get
there initially.  .  However, if I'm already on the internet after having
"run" a program like Google, then it works fine and opens up another
instance of that app.

 

I spent some time trying to figure this out before asking these questions.
I do find it quite weird that this trouble only happens with one
app.Internet Explorer.

 

Thanks for any help.

Jim

 

 

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