[nfbcs] jaws so sensitive is BS!

[John Heim]

Right, years ago, Freedom Scientific made a choice to put preventing 
piracy ahead of customer service. Admittedly, there is always a balance 
to maintain there. Licensing is always an inconvenience. But I've never 
seen any other company put the emphasis so much on preventing piracy. 
I'd be interesting in hearing if you know of any other desktop tool that 
has a licensing policy like jaws.

Years ago, the NFB was part of a group that asked Microsoft not to 
develop a screen reader for Windows. I was very much against it at the 
time, BTW. But we did this in large part to protect jaws. IMO, your 
company now has an obligation to serve the blindness community. I think 
you have an obligation to rethink this policy.





On 12/29/2017 06:33 AM, Glen Gordon via nfbcs wrote:
> Hi,
> 
> The goal of JAWS authorization has always been to prevent wholesale piracy, not to treat licensed users as criminals. A couple of years ago we revamped things so that fewer changes in hardware will cause authorzation keys to become invalid. In cases such as yours where a key needs to be reissued, you won't be penalized for changing your hardware and will be given credit for the "lost key."
> 
> We have a web site that allows you to reset your activation count.
> https://fsactivate.freedomscientific.com/Activation/ResetRequest
> There are limits on how often you can do this without interacting with a human but if you haven't reset your count recently, this should be an entirely automated process.
> 
> It is true that you can purchase a dongle to take with you, but assuming that your machine configuration isn't  regularly changing, that's probably not necessary.
> 
> --Glen
> 
> P.S. It's been over ten years since anything about JAWS authorization involved floppy discs.
> 
> Glen Gordon
> VFO | Vice President & Chief Technology Officer
> 11800 31st Court North, St. Petersburg, FL 33716
> T 727-299-6230
> ggordon at vfo-group.com
> www.vfo-group.com
> 
> 
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of David Andrews via nfbcs
> Sent: Friday, December 29, 2017 3:36 AM
> To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
> Cc: David Andrews <dandrews at visi.com>
> Subject: Re: [nfbcs] jaws so sensitive is BS!
> 
> No, doing so would be defeating their copy protection, which would be illegal.
> 
> Dave
> 
> At 07:00 PM 12/28/2017, you wrote:
>> Hi,
>>
>>
>>
>> In the new age when floppy disks are obsolete, for Christmas I bought
>> myself a icy dock dual 2.5" bay drive cage and obtained visual help to
>> make the sata ports hot plug capable in bios.
>>
>> Everything works great and the computer recognized the drive when it
>> was shoved into the slot then it killed the jaws activation.
>>
>> Has anyone found a way around the jaws activation BS that burns a key
>> when you make any little change to your hardware?
>>
>> Bryan Schulz
> 
> 
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