[nfbcs] JAWS Reporting Black on Black in Word
Andy Borka
sonfire11 at gmail.com
Mon Jan 8 00:55:57 UTC 2018
The only reason I mention a potential problem with video drivers and graphics cards is because the problem has been going on since the introduction of Windows 8 and Office 2013.
> On Jan 7, 2018, at 10:08 AM, Dr. Denise M Robinson via nfbcs <nfbcs at nfbnet.org> wrote:
>
> I noticed the black on black issue with the last update of Jaws. Before it
> read correctly
>
>
> *Dr Denise M Robinson*
>
> *Denise M Robinson, TVI, PhD*
>
> Specialist-Technology/Blind Skills | Teacher of the Blind and Visually
> Impaired
> 425-220-6935 | www.yourtechvision.com
>
> “Helping the visually impaired see their world changed through technology”
>
>
>
>
> On Sat, Jan 6, 2018 at 9:58 PM, Steve Jacobson via nfbcs <nfbcs at nfbnet.org>
> wrote:
>
>> Andy,
>>
>> The graphics adapters in both computers appear to be ATI Radians. They may
>> not necessarily be the same models, I'm not certain of that. I assume you
>> asked about adapters for a reason, though. Has the black on black problem
>> come up with Intel adapters?
>>
>> Best regards,
>>
>> Steve
>>
>> -----Original Message-----
>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Andy B. via
>> nfbcs
>> Sent: Saturday, January 06, 2018 1:36 PM
>> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
>> Cc: sonfire11 at gmail.com
>> Subject: Re: [nfbcs] JAWS Reporting Black on Black in Word
>>
>> Does the computer having the problem have an Intel HD graphics card
>> installed?
>>
>>
>> -----Original Message-----
>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of
>> steve.jacobson---
>> via nfbcs
>> Sent: Saturday, January 6, 2018 2:06 PM
>> To: nfbcs at nfbnet.org
>> Cc: steve.jacobson at visi.com
>> Subject: [nfbcs] JAWS Reporting Black on Black in Word
>>
>> Hi,
>>
>> Has anybody here had the issue of JAWS reporting that the color of text is
>> Black on black when that is not the case in Word 2016? Before writing to
>> support, I thought I would ask here in case there was an obvious fix. On
>> one of my computers, JAWS is reporting the color of the font just fine. On
>> another computer, though, JAWS reports black on blak even though
>> Window-Eyes
>> is reporting black on white. Strangely, NVDA reports "default color" on
>> both computers whatever that means, even though NVDA reports specific
>> colors
>> in other cases. There so many settings both in JAWS and in Word that it is
>> still possible I have missed a key setting that might be affecting this.
>> This is not a new problem, but I have a greater need to get it resolved
>> just
>> now. I have tried changing many settings, but in particular, I've tried
>> enabling and disabling the use of UIA in JAWS and I have tried disabling
>> and
>> enabling hardware graphics accelleration in word options, the two settings
>> I
>> thought most likely to matter. No luck.
>>
>> Thanks for any ideas.
>>
>> Best regards,
>>
>> Steve Jacobson
>>
>>
>>
>> _______________________________________________
>> nfbcs mailing list
>> nfbcs at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nfbcs:
>> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/sonfire11%40gmail.com
>>
>>
>> _______________________________________________
>> nfbcs mailing list
>> nfbcs at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nfbcs:
>> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/
>> steve.jacobson%40visi.com
>>
>>
>>
>> _______________________________________________
>> nfbcs mailing list
>> nfbcs at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nfbcs:
>> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/deniserob%40gmail.com
>>
> _______________________________________________
> nfbcs mailing list
> nfbcs at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
> To unsubscribe, change your list options or get your account info for nfbcs:
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/sonfire11%40gmail.com
More information about the NFBCS
mailing list