[nfbcs] FW: Testing Center Accessability for the Blind Using Jaws for Windows

[Jim Fettgather]

Here is what looks like an official response from the accommodations team at Certiport.
From: doreen.okuku at pearson.com <doreen.okuku at pearson.com> On Behalf Of Accommodations Certiport, -
Sent: Friday, July 27, 2018 3:21 PM
To: Jim Fettgather <jfettgather at alphapointe.org>
Subject: Re: Testing Center Accessability for the Blind Using Jaws for Windows

Hello,

Thank you for your inquiry. During testing, the test taker may direct the recorder to use the mouse by giving explicit step-by-step instructions. The recorder may not prompt the test taker and is limited to performing one mouse click/keyboard command per single direction from the test taker. Communication between the test taker and reader/recorder is limited to clarification of instructions only.

Regarding screen readers, Certiport is currently updating our exam drivers and exams to improve the compatibility of the exams we deliver with screen readers.  For students who have these accommodations in their school at this time we are approving the use of a human reader and separate room in addition to extended time.

Please let us know if you have any other questions.

Thank you,
Here is the letter I originally wrote:
I have spent an hour on the phone with Certiport trying to get what should be a fairly simple answer regarding the testing process for earning certification in Microsoft Word 2016.

I understand that a user who has a visual impairment may request accommodations such as a reader and a recorder.

In the test taking process, does the test taker instruct the recorder to use point and click methods or keyboard commands to complete specific tasks for the test, or can a blind individual request that a screen reader such as Jaws for Windows be installed on the testing computer.
This was the case for certifications that I had earned in 2004, but I do not have any idea how the testing environment has changed, nor will anyone give me a meaningful or substantive answer.
Why is that?
I would really appreciate knowing how the test taker relays information to the “recorder” so that they may complete the requested tasks on the computer.
Thank you.


Jim Fettgather
Adaptive Technology Instructor
End of correspondence.