[NFBCS] Orbit cleaning/maintenance

[Tracy Carcione]

Thanks Wes.  This sounds really useful to know.  I'll give it a try
tomorrow, when I'm bright-eyed and bushy-tailed.
Tracy


-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Wes Majerus via
NFBCS
Sent: Sunday, July 05, 2020 12:23 PM
To: 'NFB in Computer Science Mailing List'
Cc: wmajerus at gmail.com; 'Tracy Carcione'; 'Discussion of accessible home
electronics and appliances'
Subject: Re: [NFBCS] Orbit cleaning/maintenance

Hi:

When dealing with Orbits for work, I found out a couple things:
APH still initiates the repairs for those Orbits purchased from them, but
you send them to Orbit. APH still collects all the payment for them.
Another thing is that the Orbit has an Exercise/test mode. If you power up
your OR 20 and then hold down the "Space" key, then press Power rapidly five
times, the serial number pops up. Now here are commands you can use to do
some things:
Space, toggle all pins up and down.
Select+Up, run a pin exercise, stop with the select key.
Pressing each of the seven dots singularly will pop up a row of those dots
on the display, i.e., pressing "Enter" pops up all the dot 8's and pressing
backspace all the dot 7's, "a" pops up dot 1's, etc.
Pressing left arrow activates the first for eight dot cells,
Select, the middle three cells.
And right arrow the last three.
Get out of test mode by powering down the unit.

Note, they told me that if I ran the pin exercise, not to let it run longer
than five minutes.

Hope that helps.

Wes



-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Sunday, July 5, 2020 10:24 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>; 'Discussion of accessible home
electronics and appliances' <electronics-talk at nfbnet.org>
Subject: [NFBCS] Orbit cleaning/maintenance

My Orbit braille display has a dot that won't go down.  I cleaned it, but
it's still stuck.  I'll try again, but it probably has to go in for
maintenance.  More than a year ago, when it needed maintenance, there was a
controversy between APH and Orbit Research as to who was responsible.  It
turned out to be Orbit Research who fixed it.  Since then, I hear APH has
created a new company to deal with the Orbit.  So does anyone know who the
current contact company is for maintenance?

Thanks.

Tracy

 

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