[NFBCS] Trouble with email on laptop

[Brian Buhrow]

	hello Tracy.  I take it from your description that you have other computers on the same
network that work fine for retrieiving your e-mail?  Are they connected to the same network in
the same way, i.e. if your problematic computer is wireless are the other ones that work
wireless as well?  Or, are they both wired?  
What version of Windows and what applications are you using on the machine that works?  
Basically, what it comes down to is that you need to isolate, as much as possible, the
differences between the machines that work and the ones that don't.  Once you have an
understanding of what's different between the working and non-working machines, that might help
point the way toward the solution.  And, I might add that it's probably not sufficient to say
both machines are running Windows 10.  You probably need to also catalog which patch version of
Windows 10 each machine is running.

	Just as a first guess, I'd say it's possible your Windows firewall is tripping you up.  If
you're machine is on a network that's behind a firewall that protects the entire network, then
I'd try turning off the Windows firewall and testing again.  

-thanks
-Brian