[NFBCS] ID.me

Tue Aug 25 16:01:17 UTC 2026

Hi Joe:

The steps that the IRS forces us to go through to validate id.me may not be the same across other agencies. The most important thing to be aware of is the requirement to do everything on the smartphone and not through a website that you access on the computer. The video call option is provided by the IRS I believe as a “reasonable accommodation” because there is a requirement for your actual face to match the ID picture. If other agencies have a similar requirement, then it is a legitimate thing for them to provide a video call option path so that the uploaded pictures can be compared against you.

Curtis

From: Joe Orozco <jsorozco at gmail.com> 
Sent: Tuesday, August 25, 2026 9:14 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>
Subject: Re: [NFBCS] ID.me

Hi Curtis,

Would you be able to walk us through where you went to upload your ID photos? I thought IRS would work with Login.gov, but if ID.me is the preferred platform, I may as well try to get ahead of it before tax season.

So frustrating,

Joe

On Tue, Aug 25, 2026 at 10:56 AM Curtis Chong via NFBCS <nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> > wrote:
Hi Tracy:

I did the whole id.me <http://id.me>  thing. Aira helped me to create JPG files of the front and back of my ID, and when I went through the process with the IRS, I requested a video session through which the 'person on the other end compared my face in the video with the picture on the ID JPG that I had uploaded.

All of this is done using your smartphone.

Cordially,

Curtis Chong

On Aug 25, 2026, at 7:27 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> > wrote:

I am trying to get an account on ID.me so I can deal with various government agencies. It requires me to take pictures of the front and back of my non-driver ID using a link they will send to my phone.
How can I do that?  Do I need to hunt up a sighted person?  I hate to bother my neighbors for stuff like this.  Is there a way to do this on my own?
I have AIRA, but I don’t think they can be on the phone and see what’s on another link on my phone.
Help!

This is not what I call accessible, as a government site is required to be.
Tracy

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