[NFBCS] ID.me

[Curtis Chong]

Hi Tracy:
 
This is the classic problem of having an automated system make a
determination about the validity of your identification versus a human. It
is unfortunate there is no mechanism to appeal this to a live operator.
 
Frustrating indeed.
 
Warm regards,
 
Curtis Chong
 
 
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Wednesday, August 26, 2026 6:07 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: carcione at access.net
Subject: [NFBCS] ID.me
 
I found an option "I don't have a smartphone".  It still made me take a pic
with my PC camera, but AIRA could help me with that.
Then it said my ID has expired and to find another document.  My ID has not
expired.  I double-checked that with the AIRA agent.  Luckily, I have a
valid passport, which they will probably also say has expired, when it
hasn't.
Tracy
 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://nfbnet.org/pipermail/nfbcs_nfbnet.org/attachments/20260826/0087d59b/attachment.htm>