[NFBCS] Strangeness in Zoom

[Curtis Chong]

Hello Steve:

 

This happened with an update to Zoom which I wrote about in a previous post.
The latest update to JAWS, just released today, is supposed to fix this
problem even if the Help Bubble is not turned off in Verbosity settings.
Interestingly, Zoom was also updated today, and so far, on my system, with
the latest JAWS and Zoom, I do not receive excessive chatter.

 

In terms of tabbing to controls that stop speaking, these are also speech
bubbles which you exit by pressing Escape and then continue tabbing.

 

Cordially,

 

Curtis Chong

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Steve Jacobson via NFBCS
Sent: Wednesday, March 25, 2026 8:29 PM
To: nfbcs at nfbnet.org
Cc: Steve Jacobson <steve.jacobson at outlook.com>
Subject: [NFBCS] Strangeness in Zoom

 

Recently on two computers, I am noticing that Zoom is speaking CONTROL_ID
information, and when looking at settings, some settings seem not to be
spoken.  The pattern seems to be that if I TAB to a setting that tells one
to press F6 to go to Pop-up that controls are no longer spoken.  I have
tried pressing F6 in case a pop-up can be closed but nothing speaks.  For a
specific example, going to the Audio tab and tabbing through the speaker
settings one will encounter a control that says "For gallery or immersive
view only. Not supported with wireless headphones. Press F6 to reach the
popup".  At that point, pressing TAB speaks nothing.  On occasion, speech
has returns, but stops when I hit the next control with a pop-up.  The
behavior seems to be the same with JAWS, NVDA, and Narrator.  I am using
Windows 11 on both machines.  Everything seems to work if I navigate with
the JAWS Touch controls.  Is this something that is happening to others?

 

Best regards,

 

Steve Jacobson

 

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