[Nfbf-l] All Question and Answers From EEOC
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MisterAdvocate at aol.com
Fri Mar 25 13:37:10 UTC 2011
All Questions and Answers on the Final Rule Implementing the ADA
Amendments Act of 2008
The ADA Amendments Act of 2008 (ADAAA) was enacted on September 25, 2008,
and became effective on January 1, 2009. This law made a number of
significant changes to the definition of “disability.” It also directed the U.S.
Equal Employment Opportunity Commission (EEOC) to amend its ADA regulations
to reflect the changes made by the ADAAA. The final regulations will be
published in the Federal Register on March 25, 2011.
The EEOC is making changes to both the Title I ADA regulations and to the
Interpretive Guidance (also known as the Appendix) that was published with
the original ADA regulations. The Appendix provides further explanation on
how the regulations should be interpreted.
The questions and answers below provide information on the changes made to
the regulations as a result of the ADAAA and identify certain regulations
that remain the same. The answers below also note where the final
regulations differ from what appeared in the Notice of Proposed Rulemaking (NPRM)
that was published September 23, 2009. Finally, answers to certain questions
provide citations to specific sections of the final regulations and the
corresponding section of the Appendix (29 C.F.R. section 1630).
1. Does the ADAAA apply to discriminatory acts that occurred prior to
January 1, 2009?
No. The ADAAA does not apply retroactively. For example, the ADAAA would
not apply to a situation in which an employer, union, or employment agency
allegedly failed to hire, terminated, or denied a reasonable accommodation to
someone with a disability in December 2008, even if the person did not
file a charge with the EEOC until after January 1, 2009. The original ADA
definition of disability would be applied to such a charge. However, the ADAAA
would apply to denials of reasonable accommodation where a request was made
(or an earlier request was renewed) or to other alleged discriminatory
acts that occurred on or after January 1, 2009.
2. What is the purpose of the ADAAA?
Among the purposes of the ADAAA is the reinstatement of a “broad scope of
protection” by expanding the definition of the term “disability.” Congress
found that persons with many types of impairments – including epilepsy,
diabetes, multiple sclerosis, major depression, and bipolar disorder – had
been unable to bring ADA claims because they were found not to meet the ADA’s
definition of “disability.” Yet, Congress thought that individuals with
these and other impairments should be covered. The ADAAA explicitly rejected
certain Supreme Court interpretations of the term “disability” and a
portion of the EEOC regulations that it found had inappropriately narrowed the
definition of disability. As a result of the ADAAA and EEOC’s final
regulations, it will be much easier for individuals seeking the law’s protection to
demonstrate that they meet the definition of “disability.” As a result,
many more ADA claims will focus on the merits of the case.
3. Do all of the changes in the ADAAA apply to other titles of the ADA and
provisions of the Rehabilitation Act prohibiting disability discrimination
by federal agencies, federal contractors, and recipients of federal
financial assistance?
Yes. The ADAAA specifically states that all of its changes also apply to:
* section 501 of the Rehabilitation Act (federal employment),
* section 503 of the Rehabilitation Act (federal contractors), and
* section 504 of the Rehabilitation Act (recipients of federal
financial assistance and services and programs of federal agencies).
The changes to the definition of disability also apply to all of the ADA’s
titles, including Title II (programs and activities of State and local
government entities) and Title III (private entities that are considered places
of public accommodation). A few provisions of the ADAAA affect only the
portions of the ADA and the Rehabilitation Act concerning employment, such as
a provision that requires covered entities to show that qualification
standards that screen out individuals based on uncorrected vision are
job-related and consistent with business necessity, and changes to the general
prohibition of discrimination in § 102 of the ADA.
The EEOC’s final regulations apply to Title I of the ADA and section 501 of
the Rehabilitation Act, but they do not apply to Titles II and III of the
ADA, or sections 503 and 504 of the Rehabilitation Act.
4. Who is required to comply with these regulations?
These regulations apply to all private and state and local government
employers with 15 or more employees, employment agencies, labor organizations
(unions), and joint labor-management committees. [Section 1630.2(b)]
Additionally, section 501 of the Rehabilitation Act applies to federal executive
branch agencies regardless of the number of employees they have. The use of
the term “covered entity” in this Q&A and the Appendix refers to all such
entities.
5. How does the ADAAA define “disability?”
The ADAAA and the final regulations define a disability using a
three-pronged approach:
* a physical or mental impairment that substantially limits one or
more major life activities (sometimes referred to in the regulations as an “
actual disability”), or
* a record of a physical or mental impairment that substantially
limited a major life activity (“record of”), or
* when a covered entity takes an action prohibited by the ADA because
of an actual or perceived impairment that is not both transitory and minor
(“regarded as”). [Section 1630.2(g)]
6. Must individuals use a particular prong of the definition of disability
when challenging a covered entity’s actions?
Not necessarily. Claims for denial of reasonable accommodation must be
brought under one or both of the first two prongs of the definition of
disability ( i.e., an actual disability and/or a record of a disability) since the
ADAAA specifically states that those covered under only the “regarded as”
definition are not entitled to reasonable accommodation. While other types
of allegations ( e.g., failure to hire or promote, termination, harassment)
may be brought under any of the definitions, an individual may find it
easier to claim coverage under the “regarded as” definition of disability. An
individual only has to meet one of the three prongs of the definition of “
disability.” [Section 1630.2(g)(3) and Appendix Section 1630.2(g)]
7. How do the regulations define the term “physical or mental impairment”?
The regulations define “physical or mental impairment” as any
physiological disorder or condition, cosmetic disfigurement, or anatomical loss
affecting one or more body systems, such as neurological, musculoskeletal, special
sense organs, respiratory (including speech organs), cardiovascular,
reproductive, digestive, genitourinary, immune, circulatory, hemic, lymphatic,
skin and endocrine. They also cover any mental or psychological disorder,
such as intellectual disability (formerly termed mental retardation), organic
brain syndrome, emotional or mental illness, and specific learning
disabilities. [Section 1630.2(h)]
The definition of “impairment” in the new regulations is almost identical
to the definition in EEOC’s original ADA regulations, except that the
immune and circulatory systems have been added to the list of body systems that
may be affected by an impairment, because these systems are specifically
mentioned in the ADAAA’s examples of major bodily functions. (See Question
8.)
8. What are “major life activities?”
The final regulations provide a non-exhaustive list of examples of major
life activities: caring for oneself, performing manual tasks, seeing,
hearing, eating, sleeping, walking, standing, sitting, reaching, lifting, bending,
speaking, breathing, learning, reading, concentrating, thinking,
communicating, interacting with others, and working. Most of these examples are
taken from the ADAAA, which in turn adopted them from the original ADA
regulations and EEOC guidances, or from ADA and Rehabilitation Act case law.
The final regulations also state that major life activities include the
operation of major bodily functions, including functions of the immune
system, special sense organs and skin, normal cell growth, digestive,
genitourinary, bowel, bladder, neurological, brain, respiratory, circulatory,
cardiovascular, endocrine, hemic, lymphatic, musculoskeletal, and reproductive
functions. Although not specifically stated in the NPRM, the final regulations
state that major bodily functions include the operation of an individual
organ within a body system ( e.g., the operation of the kidney, liver, or
pancreas).
As a result of the ADAAA’s recognition of major bodily functions as major
life activities, it will be easier to find that individuals with certain
types of impairments have a disability. (For examples of impairments affecting
major bodily functions that should easily be concluded to meet the first
or second part of the definition of “disability,” see Question 19.)
9. When does an impairment “substantially limit” a major life activity?
To have an “actual” disability (or to have a “record of” a disability) an
individual must be (or have been) substantially limited in performing a
major life activity as compared to most people in the general population.
Consistent with the ADAAA, the final regulations adopt “rules of construction”
to use when determining if an individual is substantially limited in
performing a major life activity. These rules of construction include the
following:
* An impairment need not prevent or severely or significantly limit a
major life activity to be considered “substantially limiting.”
Nonetheless, not every impairment will constitute a disability.
* The term “substantially limits” should be construed broadly in
favor of expansive coverage to the maximum extent permitted by the terms of
the ADA.
* The determination of whether an impairment substantially limits a
major life activity requires an individualized assessment.
* In keeping with Congress’ direction that the primary focus of the
ADA is on whether discrimination occurred, the determination of disability
should not require extensive analysis.
* Although determination of whether an impairment substantially
limits a major life activity as compared to most people will not usually require
scientific, medical, or statistical evidence, such evidence may be used if
appropriate.
* An individual need only be substantially limited, or have a record
of a substantial limitation, in one major life activity to be covered under
the first or second prong of the definition of “disability.”
Other rules of construction are discussed in more detail in Questions
10-17. [Section 1630.2(j)(1)(i-v) and (viii)]
10. Do the final regulations require that an impairment last a particular
length of time to be considered substantially limiting?
No. As discussed in Question 25, the ADAAA excludes from “regarded as”
coverage an actual or perceived impairment that is both transitory ( i.e.,
will last fewer than six months) and minor. However, neither the ADAAA nor the
final regulations apply this exception found in the “regarded as”
definition of disability to the other two definitions of disability. One of the “
rules of construction” states that the effects of an impairment lasting
fewer than six months can be substantially limiting. [Section 1630.2(j)(1)(ix)]
11. Can impairments that are episodic or in remission be considered
disabilities?
Yes. The ADAAA and the final regulations specifically state that an
impairment that is episodic or in remission meets the definition of disability if
it would substantially limit a major life activity when active. This means
that chronic impairments with symptoms or effects that are episodic rather
than present all the time can be a disability even if the symptoms or
effects would only substantially limit a major life activity when the impairment
is active. The Appendix provides examples of impairments that may be
episodic, including epilepsy, hypertension, asthma, diabetes, major depressive
disorder, bipolar disorder, and schizophrenia. An impairment such as cancer
that is in remission but that may possibly return in a substantially
limiting form will also be a disability under the ADAAA and the final
regulations. [Section 1630.2(j)(1)(vii) and corresponding Appendix section]
12. What are mitigating measures?
Mitigating measures eliminate or reduce the symptoms or impact of an
impairment. The ADAAA and the final regulations provide a non-exhaustive list of
examples of mitigating measures. They include medication, medical equipment
and devices, prosthetic limbs, low vision devices ( e.g., devices that
magnify a visual image), hearing aids, mobility devices, oxygen therapy
equipment, use of assistive technology, reasonable accommodations, and learned
behavioral or adaptive neurological modifications. In addition, the final
regulations add psychotherapy, behavioral therapy, and physical therapy to the
ADAAA’s list of examples. [Section 1630.2(j)(5)]
13. May the positive effects of mitigating measures in limiting the impact
of an impairment on performance of a major life activity be considered when
determining whether someone has a disability?
No, except for ordinary eyeglasses or contact lenses (see Question 14). The
ADAAA and the final regulations direct that the positive (or ameliorative)
effects from an individual’s use of one or more mitigating measures be
ignored in determining if an impairment substantially limits a major life
activity. In other words, if a mitigating measure eliminates or reduces the
symptoms or impact of an impairment, that fact cannot be used in determining
if a person meets the definition of disability. Instead, the determination
of disability must focus on whether the individual would be substantially
limited in performing a major life activity without the mitigating measure.
This may mean focusing on the extent of limitations prior to use of a
mitigating measure or on what would happen if the individual ceased using a
mitigating measure. [Section 1630.2(j)(1)(vi) and corresponding Appendix
section]
14. Does the rule concerning mitigating measures apply to people whose
vision is corrected with ordinary eyeglasses or contact lenses?
No. “Ordinary eyeglasses or contact lenses” – defined in the ADAAA and the
final regulations as lenses that are “intended to fully correct visual
acuity or to eliminate refractive error” – must be considered when
determining whether someone has a disability. For example, a person who wears
ordinary eyeglasses for a routine vision impairment is not, for that reason, a
person with a disability under the ADA. The regulations do not establish a
specific level of visual acuity for determining whether eyeglasses or contact
lenses should be considered “ordinary.” This determination should be made
on a case-by-case basis in light of current and objective medical evidence.
[Sections 1630.2(j)(1)(vi) and (j)(6) and corresponding Appendix sections]
15. May the negative effects of a mitigating measure be taken into account
in determining whether an individual meets the definition of “disability?”
Yes. The ADAAA allows consideration of the negative effects of a mitigating
measure in determining if a disability exists. For example, the side
effects that an individual experiences from use of medication for hypertension
may be considered in determining whether the individual is substantially
limited in a major life activity. However, it will often be unnecessary to
consider the non-ameliorative effects of mitigating measures in order to
determine whether an individual has a disability. For example, it is unnecessary
to consider the burdens associated with receiving dialysis treatment for
someone whose kidney function would be substantially limited without this
treatment. [Section 1630.2(j)(4)(ii)]
16. May the positive or negative effects of mitigating measures be
considered when assessing whether someone is entitled to reasonable accommodation
or poses a direct threat?
Yes. The ADAAA’s prohibition on assessing the positive effects of
mitigating measures applies only to the determination of whether an individual meets
the definition of “disability.” All other determinations – including the
need for a reasonable accommodation and whether an individual poses a
direct threat – can take into account both the positive and negative effects of
a mitigating measure. The negative effects of mitigating measures may
include side effects or burdens that using a mitigating measure might impose.
For example, someone with diabetes may need breaks to take insulin and
monitor blood sugar levels, and someone with kidney disease may need a modified
work schedule to receive dialysis treatments. On the other hand, if an
individual with a disability uses a mitigating measure that results in no
negative effects and eliminates the need for a reasonable accommodation, a
covered entity will have no obligation to provide one.
17. Can a covered entity require that an individual use a mitigating
measure?
No. A covered entity cannot require an individual to use a mitigating
measure. However, failure to use a mitigating measure may affect whether an
individual is qualified for a particular job or poses a direct threat.
[Appendix Section 1630.2(j)(1)(vi)]
18. After an individualized assessment is done, are there certain
impairments that will virtually always be found to result in substantial limitation
in performing certain major life activities?
Yes. Certain impairments, due to their inherent nature and the extensive
changes Congress made to the definitions of “major life activities” and “
substantially limits,” will virtually always be disabilities. (See Questions
8-11 and 13.) For these impairments, the individualized assessment should be
particularly simple and straightforward.
19. Do the regulations give any examples of specific impairments that will
be easily concluded to substantially limit a major life activity?
Yes. The regulations identify examples of specific impairments that should
easily be concluded to be disabilities and examples of major life
activities (including major bodily functions) that the impairments substantially
limit. The impairments include: deafness, blindness, intellectual disability
(formerly known as mental retardation), partially or completely missing
limbs, mobility impairments requiring use of a wheelchair, autism, cancer,
cerebral palsy, diabetes, epilepsy, HIV infection, multiple sclerosis, muscular
dystrophy, major depressive disorder, bipolar disorder, post-traumatic
stress disorder, obsessive-compulsive disorder, and schizophrenia. [Section
1630.2(j)(3)]
20. May the condition, manner, or duration under which a major life
activity can be performed be considered in determining whether an impairment is a
disability?
Yes. The Commission did not include the concepts of “condition, manner, or
duration” (used in the original ADA regulations published in 1991) in the
NPRM, believing that use of the terms might lead to the kind of excessive
focus on the definition of “disability” that Congress sought to avoid. In
response to comments on behalf of both employers and individuals with
disabilities, however, we have included the concepts of condition, manner, or
duration (where duration refers to the length of time it takes to perform a
major life activity or the amount of time the activity can be performed) in
the final regulations as facts that may be considered if relevant. But, with
respect to many impairments, including those that should easily be
concluded to be disabilities (see Question 19), it may be unnecessary to use these
concepts to determine whether the impairment substantially limits a major
life activity.
Assessing the condition, manner, or duration under which a major life
activity can be performed may include consideration of the difficulty, effort,
or time required to perform a major life activity; pain experienced when
performing a major life activity; the length of time a major life activity can
be performed; and/or the way an impairment affects the operation of a
major bodily function. [Section 1630.2(j)(4)(i) and (ii) and corresponding
Appendix section]
21. When is someone substantially limited in the major life activity of
working?
In certain situations, an impairment may limit someone’s ability to perform
some aspect of his or her job, but otherwise not substantially limit any
other major life activity. In these situations, the individual may be
substantially limited in working. However, with all of the changes made by the
ADAAA, in particular the inclusion of major bodily functions as major life
activities and revisions to the “regarded as” prong of the definition of “
disability,” it should generally be unnecessary to determine whether someone
is substantially limited in working. [Appendix Section 1630.2(j)]
The final regulations, unlike the NPRM, do not mention the major life
activity of working other than by its inclusion in the list of major life
activities (see Question 8). However, the Appendix discusses how to determine
substantial limitation in a number of major life activities, including
working. The Appendix discussion of working, unlike the NPRM, states that
substantial limitation in this major life activity will be made with reference to
difficulty performing either a “class or broad range of jobs in various
classes” rather than a “type of work.” The Appendix also notes that a “class”
of work may be determined by reference to the nature of the work ( e.g.,
commercial truck driving or assembly line jobs), or by reference to
job-related requirements that an individual is limited in meeting ( e.g., jobs
requiring extensive walking, prolonged standing, and repetitive or heavy
lifting). Demonstrating a substantial limitation in performing the unique aspects
of a single specific job is not sufficient to establish that a person is
substantially limited in the major life activity of working.
22. Does the ADA still exclude from coverage a person who is illegally
using drugs?
Yes. The ADAAA did not make changes to the part of the ADA that excludes
from coverage a person who currently engages in the illegal use of drugs when
a covered entity acts on the basis of such use. However, the ADA also
still says that a person who no longer engages in the illegal use of drugs may
be an individual with a disability if he or she:
* has successfully completed a supervised drug rehabilitation program
or has otherwise been rehabilitated successfully, or
* is participating in a supervised rehabilitation program ( e.g.,
Alcoholics Anonymous or Narcotics Anonymous). [Section 1630.3(a)-(b)]
23. Is pregnancy a disability under the ADAAA?
No. Pregnancy is not an impairment and therefore cannot be a disability.
Certain impairments resulting from pregnancy ( e.g., gestational diabetes),
however, may be considered a disability if they substantially limit a major
life activity, or if they meet one of the other two definitions of
disability discussed below. [Appendix Section 1630.2(h)]
24. When does an individual have a “record of” a disability?
An individual who does not currently have a substantially limiting
impairment but who had one in the past meets this definition of “disability.” An
individual also can meet the “record of” definition of disability if she
was once misclassified as having a substantially limiting impairment ( e.g.,
someone erroneously deemed to have had a learning disability but who did
not).
All of the changes to the first definition of disability discussed in the
questions above – including the expanded list of major life activities, the
lower threshold for finding a substantial limitation, the clarification
that episodic impairments or those in remission may be disabilities, and the
requirement to disregard the positive effects of mitigating measures – will
apply to evaluating whether an individual meets the “record of” definition
of disability. [Section 1630.2(k) and corresponding Appendix section]
25. What does it mean for a covered entity to “regard” an individual as
having a disability?
Under the ADAAA and the final regulations, a covered entity “regards” an
individual as having a disability if it takes an action prohibited by the
ADA ( e.g., failure to hire, termination, or demotion) based on an individual’
s impairment or on an impairment the covered entity believes the
individual has, unless the impairment is transitory (lasting or expected to last for
six months or less) and minor. This new formulation of “regarded as”
having a disability is different from the original ADA formulation, which
required an individual seeking coverage under this part of the definition to
show that a covered entity believed the individual’s impairment (or perceived
impairment) substantially limited performance of a major life activity.
[Section 1630.2(l)(1)]
A covered entity will regard an individual as having a disability any time
it takes a prohibited action against the individual because of an actual or
perceived impairment, regardless of whether the covered entity asserts, or
even ultimately establishes, a defense for its action. As discussed in
Question 26, the legality of the covered entity’s actions is a separate
inquiry into the merits of the claim. [Section 1630.2(l)(2)]
The final regulations state that a covered entity may challenge a claim
under the “regarded as” prong by showing that the impairment in question,
whether actual or perceived, is both transitory and minor. In other words,
whether the impairment in question is transitory and minor is a defense
available to covered entities. However, a covered entity may not defeat a claim
by asserting it believed an impairment was transitory and minor when
objectively this is not the case. For example, an employer that fires an employee
because he has bipolar disorder, or an employment agency that refuses to
refer an applicant because he has bipolar disorder, cannot assert that it
believed the impairment was transitory and minor because bipolar disorder is
not objectively transitory and minor. [Section 1630.15(f) and corresponding
Appendix section]
26. If a covered entity regards an individual as having a disability, does
that automatically mean the covered entity has discriminated against the
individual?
No. The fact that a covered entity’s action may have been based on an
impairment does not necessarily mean that a covered entity engaged in unlawful
discrimination. For example, an individual still needs to be qualified for
the job he or she holds or desires. Additionally, in some instances, a
covered entity may have a defense to an action taken on the basis of an
impairment, such as where a particular individual would pose a direct threat or
where the covered entity’s action was required by another federal law ( e.g.,
a law that prohibits individuals with certain impairments from holding
certain kinds of jobs). As under current law, a covered entity will be held
liable only when an individual proves that the entity engaged in unlawful
discrimination under the ADA. [Sections 1630.2(l)(3) and 1630.2(o)(4), and
Appendix Sections 1630.2(l) and (o)]
27. Does an individual have to establish coverage under a particular
definition of disability to be eligible for a reasonable accommodation?
Yes. Individuals must meet either the “actual” or “record of” definitions
of disability to be eligible for a reasonable accommodation. Individuals
who only meet the “regarded as” definition are not entitled to receive
reasonable accommodation. Of course, coverage under the “actual” or “record of”
definitions does not, alone, entitle a person to a reasonable
accommodation. An individual must be able to show that the disability, or past
disability, requires a reasonable accommodation. [Sections 1630.2(k)(3),
1630.2(o)(4), 1630.9(e)]
28. What do the final regulations say about qualification standards based
on uncorrected vision?
The ADAAA and the final regulations require that a covered entity show that
a challenged qualification standard based on uncorrected vision is
job-related and consistent with business necessity. An individual challenging the
legality of an uncorrected vision standard need not be a person with a
disability, but the individual must have been adversely affected by the
standard. The Appendix notes that individuals who are screened out of a job
because they cannot meet an uncorrected vision standard will usually meet the “
regarded as” definition of disability. [Section 1630.10(b) and corresponding
Appendix section]
29. Does the ADAAA change the definitions of “qualified,” “direct threat,”
“reasonable accommodation,” and “undue hardship,” or does it change who
has the burden of proof in demonstrating any of these requirements?
No. Nearly all of the ADAAA’s changes only affect the definition of “
disability.” None of the key ADA terms listed in this Question, or the burdens
of proof applicable to each one, have changed. The only provision in the
ADAAA affecting the reasonable accommodation obligation is that a covered
entity does not have to provide one to an individual who only meets the “
regarded as” definition of disability.
30. Why do the regulations no longer refer to a “qualified individual with
a disability”?
Consistent with the ADAAA, the final regulations now refer to “individual
with a disability” and “qualified individual” as separate terms. They also
now prohibit discrimination “on the basis of disability” rather than “
against a qualified individual with a disability because of the disability of
such individual.” The changes to the regulations reflect changes made by the
ADAAA itself, which are intended to make the primary focus of an ADA
inquiry whether discrimination occurred, not whether an individual meets the
definition of “disability.” However, an individual must still establish that
he or she is qualified for the job in question. [Section 1630.4 and the
Introduction to the Appendix]
31. Do any of the ADAAA’s changes affect workers’ compensation laws or
Federal and State disability benefit programs?
No. The ADAAA and the final regulations specifically state that no changes
alter the standards for determining eligibility for benefits under State
workers’ compensation laws or under Federal and State disability benefit
programs. [Section 1630.1(c)(3) and corresponding Appendix section]
32. May a non-disabled individual bring an ADA claim of discrimination for
being denied an employment opportunity or a reasonable accommodation
because of lack of a disability?
No. The ADA does not protect an individual who is denied an employment
opportunity or a reasonable accommodation because she does not have a
disability. [Section 1630.4(b) and corresponding Appendix section]
33. Will the EEOC be updating all of the ADA-related publications on its
website to be consistent with the final ADAAA regulations?
Yes. When EEOC updates a particular document, we will note this on our
website and explain what changes were made to the document. To avoid
misunderstanding, all of these documents currently contain notices about the ADAAA
indicating that some of the material in the documents may no longer reflect
the law. It should be noted that because the ADAAA focused almost
exclusively on changing the definition of “disability,” content in these documents
unrelated to the definition of “disability” – including the meaning of
qualified, essential functions, reasonable accommodation, and direct threat –
remains unaffected by the ADAAA and the final regulations. Therefore,
individuals can continue to rely on these parts of the documents as reflecting
current law.
For more information about the ADA, please visit our website or call our
toll-free number.
EEOC website: _www.eeoc.gov_ (http://www.eeoc.gov/)
800-669-4000 (Voice) and 800-669-6820 (TTY)
All calls are confidential.
For more information about reasonable accommodations, contact the Job
Accommodation Network. JAN provides free, expert, and confidential guidance on
workplace accommodations.
JAN website: _www.askjan.org_ (http://www.askjan.org/)
800-526-7234 (Voice) and 877-781-9403 (TTY
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