[nfbmi-talk] Fw: MCRS RESPONSE TO YOUR PUBLIC COMMENTS

[joe harcz Comcast]

----- Original Message ----- 
From: Marlene Malloy 
To: joeharcz at comcast.net 
Cc: et13 at mcrs13.org 
Sent: Thursday, March 06, 2014 11:04 AM
Subject: MCRS RESPONSE TO YOUR PUBLIC COMMENTS


Mr. Harcz - I am sending this correspondence at the direction of the Michigan Council for Rehabilitation Services Executive Team with regard to public comments you made at our December 2013 and February 2014 Business Meetings.  Once the MCRS receives public comment a review is conducted to determine the need for any follow up as is related to the federally mandated responsibilities of the Council.  For the comments you made, we determined that follow up was needed with the Bureau of Services for Blind Persons (BSBP) and Client Assistance Program (CAP).  The following issues were determined for BSBP:  accessibility of the BSBP Customer Application for services; the practice of providing accessible materials by the Michigan Administrative Hearings System (MAHS); practice of providing materials in an accessible format; customer satisfaction survey process, implementation and outcome; and the hiring process for student interns.  The following issues were determined for CAP:  the CAP intake process; determining legal representation; and the CAP case tracking system. Attached to this email is a document which provides for the responses received from BSBP and CAP.  Again, on behalf of the MCRS Executive Team, I would like to thank for bringing forth service system issues that affect persons with disabilities that are customers of the public vocational rehabilitation service systems in Michigan.  



Marlene S. Malloy

Executive Director

Michigan Council for Rehabilitation Services

3490 Belle Chase Way, Suite 110

Lansing, MI 48911



517/887.9370, extension 1

517/887.9369 - Fax

877/335.9370 - Toll Free



marlene at mcrs13.org 

www.mcrs13.org



Confidentiality Notice - This message, including any attachments, is intended solely for the use of the named recipient(s) and may contain confidential and/or privileged information.  Any unauthorized use, disclosure, or distribution of this communication is expressly prohibited.  If you are not the intended recipient, please notify the sender and destroy any and all copies of the original message. The Michigan Council for Rehabilitation Services accepts no liability for any damage caused by any virus transmitted by this e-mail. Thank you.




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