[nfbmi-talk] absolutely insane!

[joe harcz Comcast]

Bureau of Services for Blind Persons

Michigan Protection and Advocacy Services (MPAS) and the Client Assistance Program (CAP) are working with BSBP to resolve concerns regarding the MPAS release
of information.  BSBP is requiring that along with being signed by the client, all releases of information must be witnessed to prove that the client did
request advocacy services.  BSBP is also limiting access for advocates to speak directly with BSBP staff including counselors.   It has always been CAP's
intention to resolve problems at the lowest possible level.  In order to do so, CAP must have full access to case information, including being able to
speak with BSBP staff, to determine how best to serve resolve issues in the best interest of individuals served by both BSBP and the CAP program.