[NFBMI-Talk] Fwd: [tech-vi Announce List] Employment Opportunity: Accessibility Program Manager: Chicago Lighthouse For The Blind: Chicago, Illinois

Tue May 11 04:10:14 UTC 2021

---------- Forwarded message ---------
From: Georgia Kitchen <kitchen2809 at gmail.com>
Date: Sun, May 9, 2021 at 12:49 PM
Subject: Fwd: [tech-vi Announce List] Employment Opportunity: Accessibility
Program Manager: Chicago Lighthouse For The Blind: Chicago, Illinois
To: NFB of Michigan Internet Mailing List <nfbmi-talk at nfbnet.org>

---------- Forwarded message ---------
From: David Goldfield <david.goldfield at outlook.com>
Date: Sun, May 9, 2021 at 12:17 AM
Subject: [tech-vi Announce List] Employment Opportunity: Accessibility
Program Manager: Chicago Lighthouse For The Blind: Chicago, Illinois
To: tech-vi at groups.io <tech-vi at groups.io>

Original Source
<https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=17791&clientkey=492AC4B0001CFBB9620009FF93FD0EBE>

Accessibility Program Manager

Job Details

Level

Experienced

Job Location

Chicago Lighthouse For The Blind - Main Headquarters - Chicago, IL

Remote Type

N/A

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

Undisclosed

Travel Percentage

Negligible

Job Shift

Any

Job Category

Information Technology

Description

STATEMENT OF PURPOSE: The Accessibility Program Manager is responsible for
developing and implementing strategies to broaden DAX service offerings,
enhance delivery of current services, and grow awareness of DAXs unique
position in the industry to ensure a sustainable pipeline of new business.
Manager will assist Director and leadership in developing long-term
strategic goals for DAX and be accountable for the short-term execution of
initiatives leading to long-term objectives. The Program Manager will
manage the high-level relationships with clients from initial program
introduction and establishment of Scopes of Work to delivery of final
deliverables. This role is also responsible for managing and developing the
Lead DAX Analyst (Project Manager) and his staff to ensure high-quality
deliverables are produced by delivery team. The Accessibility Program
Manager will also be an exemplary role model in using innovative and
adaptive strategies to assist our DAX (Digital Accessible Experience)
Consulting Services clients in making their applications and websites
accessible, useable and productive for people with disabilities.

RESPONSIBILITY FOR THE WORK OF OTHERS: This position will directly
supervise a team of employees.

TRAVEL REQUIRED: Less than 5%; metro Chicago and suburbs.

SPECIFIC ACTIVITIES INCLUDE, BUT ARE NOT LIMITED TO:

Build trusted client relationships through proactive account management and
effective project delivery

Work with Director to develop proposals, Service Agreements and Scopes of
Work with clients including negotiating contracts and setting project
budgets.

Utilize client relationships to establish long-term partnerships centered
around accessibility and usability maintenance.

Enhance current service delivery processes to streamline communication
between both internal and external teams and maximize productivity of
testing staff.

Design and develop new training workshops for client teams ranging from IT
personnel to executive leaders.

Develops multimedia presentations for proposal presentations, training
workshops and project kickoff meetings.

Works with Lead DAX Analyst in developing onboarding program and materials
for new employees and training materials for employee development.

Responsible for partnering with HR to develop a recruitment pipeline and
establish partnerships with educational organizations that produce
high-quality candidates.

Identifies work issues among new and seasoned personnel and assists Lead
DAX Analyst in retraining as needed for improved performance.

Maintains a high degree of customer service for all support queries and
adhere to all service management principles.

Assists with escalated testing or compliance issues found by testing staff.

Develops strategic plans with management to market rebranded DAX.

Works as part of a team to complete large testing and/or auditing projects.

Reviews final client deliverables and assist in deliverable presentation.

Qualifications

· Bachelor’s degree in Computer Science, Computer Engineering or similar
technical discipline;

· 4+ years of relevant work experience in field of digital accessibility
required;

· International Association of Accessibility Professionals (IAAP)
certification required;

· Ability to manage time effectively and meet deadlines and requirements
accordingly;

· Demonstrated objectivity, professionalism, flexibility and maturity;

· Hands on’ approach and a willingness to learn;

· Skills and ability required:

Strong oral and written communication, including documentation; Exceptional
interpersonal skills, with a customer service orientation that focuses on
rapport-building, listening and questioning skills; Knowledge of applicable
accessibility practices and laws.

Employee Benefits

BENEFIT PACKAGE UP TO AN ADDITIONAL 25%

OF SALARY INCLUDING:

• 10 days paid vacation

• 12 paid holidays

• 6 sick days accrued over the year, up to 16 days available to be
accumulated

• Insurance Eligibility the 1st of the month after 30 days of employment

Medical (65% covered by the Chicago Lighthouse), dental and vision
insurance offered

• Short/long term disability

• Life insurance – 2x salary

• Employee recognition events

• Company paid pension plan after one year of employment

• Reasonably priced delicious food options on site (except at Glenview
location)

• Access to micro-kitchens

The Chicago Lighthouse for People Who Are Blind or Visually Impaired is an
Equal Opportunity Employer in full compliance with local, state, and
federal Civil Rights & Affirmative Action laws. The Chicago Lighthouse for
People Who Are Blind or Visually Impaired maintains a strong policy of
accommodation and a consistent practice of employing qualified individuals
with disabilities. All applicants will be afforded equal employment
opportunity without discrimination because of race, color, religion, sex,
marital status, national origin or ancestry, citizenship status, age,
physical or mental disability unrelated to ability, sexual orientation,
military status, order of protection status or unfavorable discharge from
military service.

David Goldfield,

Blindness Assistive Technology Specialist

JAWS Certified, 2019

Subscribe to the Tech-VI announcement list to receive emails regarding news
and events in the blindness assistive technology field.

Email: tech-vi+subscribe at groups.io

www.DavidGoldfield.org

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-- 
Georgia Kitchen
Genesee County Chapter National Federation of the Blind
NFB-Newsline

-- 
Georgia Kitchen
Genesee County Chapter National Federation of the Blind
NFB-Newsline