[nfbwatlk] Braille Sense Plus, update warning

Becky Frankeberger b.butterfly at comcast.net
Tue Feb 7 20:04:37 UTC 2012


I have no idea about this warning, if it is true or not. I saw it and
thought I would alert you all.

Becky and Jake 

Hello.  If any of your clients are using the Braille Sense Plus from
HIMS, please let them know not to get the most recent update until they
call HIMS' Technology Support (512-837-2000) to find out if HIMS has
fixed a glitch which removes all previous information on the Braille
Sense (including email), and does not allow it to be transferred back if
the client has saved the information elsewhere.  This just happened to a
client of mine, and HIMS told her quite a few people have called in with
the same problem and they are looking into it.
 
Dawn-Renea Nichols, MSW
Rehabilitation Specialist - Blind
Division of Blind Services, District 5
1185 Dunn Ave.
Daytona Beach, FL 32114





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