[nfbwatlk] Fwd: [wtbbl] BARD Outage and Magazines on Cartridge

[Mike Freeman]

Begin forwarded message:

> From: "WTBBL" <wtbbl at sos.wa.gov>
> Date: September 3, 2015 at 10:30:40 PDT
> To: MICHAEL  FREEMAN <k7uij at panix.com>
> Subject: [wtbbl] BARD Outage and Magazines on Cartridge
> Reply-To: "Washington Talking Book & Braille Library" <wtbbl at list.statelib.wa.gov>
> 
> NLS has provided the following update on the ongoing BARD system outage. Please 
> contact WTBBL at (800) 542-0866 or wtbbl at sos.wa.gov if you have questions.
> ----
> 
> Because of continuing issues with the Library of Congress (LC) data center, patrons will
> not receive Magazines on Cartridge (MOC) this week.
> 
> Last weekend, the LC performed an important annual data center maintenance task,
> which required BARD to go offline for the weekend. When operations were restored on 
> Sunday, the data center had a major equipment failure that affected many of the LC’s 
> systems. This included BARD, which remains offline.
> 
> LC IT staff and the equipment vendor continue to work on restoring the systems and 
> bringing back-ups online. We do not have an estimate as to when BARD will be 
> available.
> 
> These problems have also prevented our narration contractors from uploading books 
> and magazines and our duplication contractors from downloading picking lists for 
> magazine duplication. This means that our contractors have not been able to duplicate 
> magazines since last Friday. As a result, weekly magazine subscribers will not receive 
> their regular magazine cartridge this week. 
> 
> NLS will resume sending audio magazines once the system is restored. Patrons will 
> receive their back issues, although we have not yet determined whether they will 
> receive a single cartridge with two issues of each weekly magazine or two separate 
> cartridges.
> 
> NLS will notify network libraries as soon as BARD and MOC are available.
> 
> 
>