[Blind-rollers] wheelchair access and city ordinance

[Criminal Justice Major Extraordinaire]

Hi, all,
Sub says it all.
Recently, I've been having to put up a huge fight with the city and county of Denver here in Colorado.
I usually go out to the Super Wal-Mart on Hampden Avenue and Dayton Street to pick up my medications and I also like how it is wheelchair friendly.
On the way back up to the intersection, I come across a huge water puddle which a Wal-Mart associate recently described it as a foot wide water puddle.
Thankfully, I've never had my power chair short out, but I'm concerned one day, it can happen to someone else or eventually when winter hits soon, the foot wide pudle will turn into one major piece of ice.
I realize that with a power chair, it's not the best to go through water such that size, but there's not really another alternative way to get around the area.
When I've have had to deal with that foot wide water puddle, I've had to amp up the speed on my chair to the last speed which is 6 so my chair would move through it quickly.
I have filed numorous complaints with the city and their claim is and this is the quote from Damage Control, "According to the city ordinance, each person is responsible for their property even if it is not directly in front of a business".
Damage Control claims that Wal-Mart is responsible for getting that problem fixed and despite that I told Damage Control that I have already spoke to Wal-Mart on this problem and because of where the sidewalk is, it is beyond their property and directly outside their territory.
Once again, I had to go back to square one having to see if I could launch a complaint with neighborhood inspection instead.
This is very frustrating going round and round with a city who tries to say they are best and accessible, but I'm not so sure anymore.
Any ideas, suggestions or thoughts would be appreciated.
I have tried to look up things on:
http://www.denvergov.org
www.denvergov.org
but problem I'm running into is that the web site is no longer speech friendly for those that use screen reading programs.
Sorry for the long, message.
Just needed to vent and get this all off of me.
Sincerely:
Bibi and MAR son Odie
orleans24 at comcast.net