[blindlaw] Fw: service refused at McDonalds

[Michael Fry]

Congratulations, Ray.

On Tue, Nov 11, 2008 at 7:22 PM, Ray Wayne <RWayne1 at nyc.rr.com> wrote:

> I just settled a case involving a well-known fast food chain, which will
> remain nameless.  We are requiring them to pay the Complainant $1,000, and
> a
> civil penalty (which is permitted under the NYC Human Rights Law of $5,000
> to the City.
> Further, and perhaps most important, we are requiring that they circulate a
> written policy to all employees at any of their stores throughout New York
> City stating that blind and other disabled people are entitled to full
> access with their guide dogs or other service animals.  All employees will
> have to sign a statement indicating that they have read and understand the
> policy.
> If you have any questions, contact me off list.
> Ray
>
> ----- Original Message -----
> From: "Cameron Gray" <dallasfortworthlawyer at yahoo.com>
> To: <blindlaw at nfbnet.org>
> Sent: Tuesday, November 11, 2008 5:23 PM
> Subject: [blindlaw] Fw: service refused at McDonalds
>
>
>
>
>  If we do not lay out ourselves in the service of mankind, then whom
> should
> we serve? - John Adams
>
>
>
> ----- Forwarded Message ----
> From: Cameron Gray <dallasfortworthlawyer at yahoo.com>
> To: Blinglaw at nfbnet.org
> Sent: Tuesday, November 11, 2008 4:20:49 PM
> Subject: service refused at McDonalds
>
>
> Listmates:
> I have a client who was asked to leave a McDonalds because the manager felt
> that her dog was too big and a possible threat to other customers. When she
> tried to explain that her dog was trained and licensed, the manager kept
> saying in a loud voice "OUT OUT OUT, GET OUT". Needless to say this was a
> very traumatic experience for my client and she has been under the care of
> a
> physician since it happened. She has trouble sleeping and problems with
> anxiety.
> At first impression this seemed to be an ADA, Title II case. However, the
> prospective defendant has apologized and the manager has been fired. No
> injunctive relief needed. Can anyone help me with a viable theory to sue in
> state court? An assault perhaps? Problem is that the manager never touched
> her. Any comments will be appreciated.
> Cameron Gray,
> Attorney at Law
> Grand Prairie, Texas
>
> If we do not lay out ourselves in the service of mankind, then whom should
> we serve? - John Adams
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