[blindlaw] Question about IPhone and Apple:

[Daniel K. Beitz]

First, try tapping 2 times with three fingers.  This should turn the speech
on if its turned on in settings.  Second, plug the thing into itunes and set
voiceover options to speak.  Don't be discouraged; the iphone is a great
product.  When seeking technical support, you should look on the website and
email apple accessibility.

-------------------------------------------
Daniel K. Beitz
Wienner & Gould, P.C.
950 University Dr., Ste. 350
Rochester, MI  48307
Phone:  (248) 841-9405
Fax:  (248) 652-2729
dbeitz at wiennergould.com
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-----Original Message-----
From: blindlaw-bounces at nfbnet.org [mailto:blindlaw-bounces at nfbnet.org] On
Behalf Of William ODonnell
Sent: Tuesday, January 11, 2011 7:41 AM
To: blindlaw at nfbnet.org
Subject: [blindlaw] Question about IPhone and Apple:

I have an interesting question that was presented to me and want an opinion
of someone from this list.  I personally have never heard of this problem in
regard to an insurance company or a technical support fee at a retail
store.  Sorry if this is not completely appropriate for the list.  Thank you
in advance,
-Will-
Begin message:
Does anyone know what to do when Voice Over shuts down on an IPhone and
sighted assistance is no ware to be found?  I live alone. I use a Phone with
Voice Over.  For two days I have had no luck communicating with apple to
resolve my tech support issues.  The alarms keep going off and tech support
is not that helpful when calling.  I have a full insurance policy with safe
ware communications.  This is now day 3.  Apple support has told me to do
things that require full vision such as checking for the arrows movement on
the screen.  What can I do since the insurance company requires the phone to
be stolen to file a claim for a replacement?  What do I do since the local
apple retail store is far away and requires a tech-support fee for turning
on Voice Over? 
 


      
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