[blindlaw] Question about IPhone and Apple:

[Steve P. Deeley]

There is a button at the bottom of the unit you can press three times.  It 
is in the middle of the unit at the bottom of the screen.  Does anyone 
believe this unit is complicated?  How do you feel about the access and 
operating eze of the i-phone?
Steve
----- Original Message ----- 
From: "William ODonnell" <william.odonnell1 at yahoo.com>
To: <blindlaw at nfbnet.org>
Sent: Tuesday, January 11, 2011 7:41 AM
Subject: [blindlaw] Question about IPhone and Apple:


I have an interesting question that was presented to me and want an opinion 
of someone from this list. I personally have never heard of this problem in 
regard to an insurance company or a technical support fee at a retail store. 
Sorry if this is not completely appropriate for the list. Thank you in 
advance,
-Will-
Begin message:
Does anyone know what to do when Voice Over shuts down on an IPhone and 
sighted assistance is no ware to be found? I live alone. I use a Phone with 
Voice Over. For two days I have had no luck communicating with apple to 
resolve my tech support issues. The alarms keep going off and tech support 
is not that helpful when calling. I have a full insurance policy with safe 
ware communications. This is now day 3. Apple support has told me to do 
things that require full vision such as checking for the arrows movement on 
the screen. What can I do since the insurance company requires the phone to 
be stolen to file a claim for a replacement? What do I do since the local 
apple retail store is far away and requires a tech-support fee for turning 
on Voice Over?




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