[blindlaw] Case #368421: Accessibility of Summation Pro For Blind Users

[Gerard Sadlier]

For your information, may they actually be willing to consider doing
something about this?

I have asked for details of what this enhancement process actually
involves and clarification of why he is asking what firm I work for.

On the assumption that he is at least going to suggest that the
programme be made more accessible for blind users, I wonder if other
listers would be prepared to make contact?

I will keep you all posted.


Ger


---------- Forwarded message ----------
From: Sergey Dubenko <sdubenko at accessdata.com>
Date: Tue, 9 Jul 2013 15:10:00 -0700
Subject: Case #368421: Accessibility of Summation Pro For Blind Users
To: gerard.sadlier at gmail.com

Hello Gerard,



Could you please tell me the name of a firm you are working so that I can
start a formal process on "feature enhancement"?



Regards,







Dear Sirs,



The firm for which I work uses Summation Pro.



I am blind and use a screen reader to access web based content.



I have been unable to access summation pro, using my screen reader,

Jaws For Windows 13.



As you will appreciate, I am really anxious to gain access to the

materials on this site, as a matter of urgency.



I would be very grateful if you could let me know the extent to which

your software is accessible to blind users such as myself, using

screen reading software.



Any workarounds or information you could provide would be greatly
appreciated.





If you would like to participate in a short 3 minute customer satisfaction
survey please call 801-999-8944.  Thank you in advance for your valuable
input.





email_sig_NoFuzz

Sergey Dubenko

Technical Support Representative - Summation

AccessData Group, LLC
1-800-786-2778

 <mailto:summationsupport at accessdata.com> summationsupport at accessdata.com



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