[blindlaw] inaccessible automated time / payroll / benefits system

Susan Kelly Susan.Kelly at pima.gov
Thu Nov 6 14:57:56 UTC 2014


My supervisor will be talking with our IT rep today to see if they will lobby for a work-around for me, but given past situations, my guess is no.  Although several people are willing to assist me, when they have time, one of my biggest concerns is the violation of privacy that this will necessarily entail - because this is our only access to the "pay stubs" that contain information like pay-rate, hours worked, taxes withheld, etc., having someone else do this for me requires me to give up my privacy as to that information.  Obviously, human resources already knows that information, but there is zero reason for my co-workers to know it.  Granted, this was a problem with the physical paystubs as well, but because it was my significant other reading the information to me, not so much - he would know that anyway, because of household finances.

I do think that some action is necessary.

-----Original Message-----
From: Ray Wayne [mailto:rwayne1 at nyc.rr.com] 
Sent: Wednesday, November 05, 2014 6:22 PM
To: Susan Kelly; Blind Law Mailing List
Subject: Re: [blindlaw] inaccessible automated time / payroll / benefits system

Hello:
I have been dealing with a similar system for several years; I work for New York City. Thanks to a cooperative employee in our personnel department, I have been able to manage. However, if that gentlman should leave, I will be up a creek.
I posted an inquiry on several listservs, including this one, about two years ago, to ascertain if there were others having the same experience. I got no replies. If this is something we now need to take up, please count me in.
Ray Wayne

----- Original Message -----
From: "Susan Kelly via blindlaw" <blindlaw at nfbnet.org>
To: "Blind Law Mailing List" <blindlaw at nfbnet.org>
Sent: Wednesday, November 05, 2014 4:04 PM
Subject: [blindlaw] inaccessible automated time / payroll / benefits system



Our county government implemented a new, fully automated time / payroll / 
benefits program this week, without any advance training to any of the end 
users.  Worse yet, after being unable to even access the training modules 
once they were made available, I learned that the program is not accessible 
to JAWS or any other screen reader.  This will be the only means for 
requesting vacation time, entering sick or vacation time (and hours worked, 
for non-exempt employees), accessing benefits and information about 
available sick / vacation hours, paystubs, etc.  It is also the only means 
by which we will be paid.  In short, the handful of visually impaired county 
employees such as myself will be forced to rely on the skill and accuracy of 
another to input our hours and requests, and will further have to permit 
someone other than just HR and our supervisor to access our account in order 
to get to the information stored there.

I know that these systems are becoming more and more popular in both the 
private and public sector,  Has NFB or any other organization litigated the 
ADA violations that this seems to involve?
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