[blindlaw] Remote Desktop and JAWS

[Angie Matney]

I've had the same experience as Randy. I don't know if the situation has impooved, but when I last tried to use Citrix I was told that JARS did not work with Citrix on  virtual machine. I don't know if this is what you are experiencing or not, but the change in sound quality is definitely familiar. My firm lets me use VPN instead. This is generally reserved for the IT staff here, but it does work well with JAWS, so I was given access. 



Sent from my iPhone

> On Dec 7, 2016, at 4:00 PM, Farber, Randy via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> Chris - 
> 
>    It sounds like you are using Citrix and not VPN.  I use VPN and except for a little slowness my home computer acts just like my office computer.  Citrix on the other hand is run on a separate server and requires JAWS to be running on the Citrix server because you are actually opening the Citrix session on your computer in a separate window/session.  I believe there are keys that allow you to switch between the Citrix session and your computer and to also use Citrix in full screen mode.  However, because I find VPN to be substantially better than Citrix, I do not use Citrix, so I can't help you with the Citrix keystrokes.
> 
> Randy
> 
> -----Original Message-----
> From: BlindLaw [mailto:blindlaw-bounces at nfbnet.org] On Behalf Of Stewart, Christopher K via BlindLaw
> Sent: Wednesday, December 07, 2016 2:49 PM
> To: blindlaw
> Cc: Stewart, Christopher K
> Subject: [blindlaw] Remote Desktop and JAWS
> 
> Hi All,
> 
> This may not be the optimal forum for this question, but I imagine
> plenty of other lawyers have needed to use a vpn to access their work
> computers from home. Today on my lunch break, I ran home, installed
> the program that the court uses for remoting in, and started playing
> around. I noticed a couple of things.
> 
> First, JAWS sounded funny, as though a low-fidelity version of JAWS
> were being piped to my computer from the office, which may be what was
> happening. Does anyone know if there is a way to get the version of
> jaws running on my home computer to read the screen of my work
> computer? I tried shutting down JAWS in the remote window, but that
> only served to make everything go quiet.
> 
> Second, once I was into the computer remotely and alt-tabbing around
> the various programs, I couldn't figure out how to get out. In other
> words, I understand that for sighted folks, they can still look and
> see the window which is their own computer, and when they're ready to
> end the session, they go back over to that window and close out the
> connection. But when I tried to alt-tab out of the remote session, it
> didn't work, and instead kept cycling me through the programs that
> were open on my work computer.
> 
> If anyone has any experience with this, please let me know.
> 
> Very Best,
> Chris
> 
> 
> 
> 
> -- 
> Chris K. Stewart, J.D.
> Ph:
> (502)457-1757
> 
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