[blindlaw] Inquiry as to Google Voice Accessibility?

Sai legal at s.ai
Tue Dec 27 18:16:29 UTC 2016


I use Google Voice routinely. It's a service, not just an app -
voice.google.com.

The associated Voice-specific app is partially deprecated and replaced
with Google Hangouts, but still works partially as well. I mostly use
it through the website and email notifications, so I'm not sure.

I can't speak to its accessibility from voiceover or a screen reader,
as I only rarely use those.

Its transcriptions are okay, but like all untrained speech recognition
it has frequent errors, even for things like phone numbers, especially
if someone has an accent or a bad line.

- Sai

PS I know a couple people within Google who work on accessibility
issues, but I'm not sure if they work on Voice. (Most of my Google
contacts work on privacy or back-end systems.) If there is something
broken about its accessibility, I can try to get a message to the
right person. Others on list might have better contacts than I do,
though, and my contacts probably aren't useful for general questions
or learning the product, just for issues that need to be fixed.

On Tue, Dec 27, 2016 at 5:36 AM, GL Norman via BlindLaw
<blindlaw at nfbnet.org> wrote:
> Greetings:
>
> I hope that this finds all of you well.
>
> I am wondering as to the opinions of persons on this list as to the most accessible time tracking or case management software that might be available, if at all.
>
> Question: In related note, this inquires if anyone on this list service has utilized Google Voice, which I understand to be an app for the cellular that allows one to have an independent telephone number. A speaker at a conference for solo practitioners mentioned the app. If anyone has indeed utilized the app, I wonder your experiences as to its accessibility.
>
> I am sincerely appreciative. Thanks.
>
>
> Sincerely,
> G. Norman, Esq. L.L.M.
> www.gnormanlaw.com
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