[blindLaw] Assistance request for ADA compliance

[Jorge Paez]

Is this Bascom Palmer?
Just curious since that’s the first name that comes to my mind when I hear you talk about the top hospital in the country for vision stuff.



> On Aug 3, 2019, at 10:20 PM, Starry Sky via BlindLaw <blindlaw at nfbnet.org> wrote:
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> If memory serves, there was something last year about an NFB lawsuit against a medical facility for refusal to accommodate and comply with the ADA?  Could someone please provide the details?  I am trying to learn more about that case and the outcome, if any yet.  Is the facility now in compliance?
> 
> Unfortunately, the same is happening at another facility but the irony is that this medical facility claims to be one of the top eye/vision hospitals in the country so you would think that they could be more sensitive to the needs of people with vision issues or loss.  They have knowingly refused to comply with the ADA to the point of denying medical appointment/care or information if questioning or complaining.  And now in addition to non-compliance, they are now implementing internal policies to force their staff to enforce that refusal to comply.  It feels they are actually being retaliatory to the complaint especially during a time where critical medical decisions have to be made.
> 
> I would really appreciate if anyone can offer any guidance in helping gain compliance.  Being a vision-focused facility, their decisions and refusal has significant impact to all of us - especially if other facilities use them as a standard in meeting the needs of people with vision loss or other disabilities.
> 
> Thank you in advance for any information or assistance!
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