[blindLaw] SOS --Need for Testing Beta 2020 and Microsoft 2016

Fri Oct 11 22:56:19 UTC 2019

Thank you so much, Angie!  And I totally agree.  If Vispero wants to
use us as product developpers/testers, then they should pay us for it.
I really appreciate the help, and for everyone's willingness to listen
to my rant.

On 10/11/19, Angie Matney via BlindLaw <blindlaw at nfbnet.org> wrote:
>> Laura, James is right—you are not alone. I have yet to send a document to
>> Vispero, precisely for the reason that you identify: It takes so much time
>> to come up with something that isn't full of sensitive information. I am a
>> single parent with a big job, and I also don't have time to devote hours
>> and hours to this. Having said that, I will do my best to come up with
>> something I can send in the next few days. I do have one that illustrates
>> problems with checkboxes in tables. I will send that too.
>> Angie
>>
>> Sent from my iPhone
>>
>> On Oct 11, 2019, at 3:07 PM, James T. Fetter via BlindLaw
>> <blindlaw at nfbnet.org> wrote:
>>
>> First of all, I'm just sick hearing about this and very sorry that you
>> have to deal with all of this all over again. I also agree that Microsoft
>> and Vespero should?? have their feet held to the fire, up to and including
>> being uninvited from national conventions, if they continue to demonstrate
>> this level of indifference toward our ability to do our jobs.
>>
>> Just a few questions:
>>
>> 1. What version of Office are you running? You mentioned 2016, so I assume
>> you have that rather than 365.
>>
>> 2. I'd be happy to test the 2020 beta, but I'm running 365. I'm not sure
>> how helpful that would be.
>>
>> 3. Have you tried NVDA? I have experienced fewer stability issues, but
>> reviewing track changes is a more laborious process. I could be mistaken,
>> but I do not know of any way to list all changes in NVDA, as is at least
>> theoretically possible in Jaws.
>>
>> Again, I am very sorry that you are dealing with this. You are not alone
>> in this struggle. We will get there somehow.
>>
>>
>>
>> On 10/11/2019 2:45 PM, Laura Wolk via BlindLaw wrote:
>> All,
>>
>> The nightmarish scenario of Jaws reading all material,both old and
>> new, in a track changed document seems to have arisen with a vengeance
>> as of the late September release.  I have tried restarting jaws,
>> restarting the computer, refreshing the screen, and switching to no
>> markup.  Nothing works.
>>
>> My ability to work quickly and reliably has just been ground to a
>> screeching halt.  Why not simply migrate back to an earlier update,
>> you might ask?  Well, my friends, it's because **that** update was
>> causing heavily track changed documents to crash as soon as the
>> document was opened.  And how did Vispero come to know that fact?
>> Because they tested it and identified hhe problem and committed
>> themselves to fixing it as soon as possible?  No, of course not.
>> Because my coworkers and I spent hours, literally hours, isolating the
>> problem, creating a test document with nonsensitive information that
>> replicated it, and sending it to them.  I am truly at my whits end.  I
>> am a fully-employed person with a disability working at one of the
>> most stressful and time consuming jobs in our profession.  And yet,
>> here I am, using my work time to literally sit on the phone and
>> **explain**, yes, **EXPLAIN, step-by-step, to Vispero employees how to
>> **TURN ON Track CHANGES**, because they are so unfamiliar with this
>> concept that they don't even know how to do it.  I do not have the
>> time to take on a second full-time job just so I can do my first one.
>> None of us do.  This is utterly unacceptable.  We need our leadership
>> to step in now.  Stop bringing Microsoft to national conventions to
>> wax eloquent about how much they care about accessibility if in fact
>> they don't.  If in fact they are committed to not assisting at all
>> with products that people still pay them to suppor, products that the
>> entire federal government uses, products that just ask the blind to
>> deal with it or risk losing their jobs.  Stop touting Jaws as if it's
>> the best thing since sliced bread if, one week into the Supreme Court
>> term, I now effectively cannot do my job, no, not have a harder time
>> doing my job, but cannot do my job, because no one is testing this
>> stuff before updates are released.  I am just incensed.
>>
>> I also need someone to test whether this problem is occurring on Beta
>> 2020 with Word 2016.  I cannot get beta 2020 installed on my computer
>> here.  But I need to verify whether it's fixed in that release.  I
>> swear, if they try making me wait until December to fix this, I'm
>> going to need some major reinforcements.
>>
>> Now please excuse me while I quickly go angry cry in the bathroom, put
>> on my nice happy brave face again, and resign myself to spending
>> thrice as much time on my work as I needed to spend yesterday.  Your
>> prayers are appreciated.
>>
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