[blindLaw] Question about JAWS and Word

[Sanho Steele-Louchart]

Dave, 

After a great deal of hypothesizing, our current theory is that the problem exists at the intersection of a weak machine and the constant updates being pushed out by Office 365. I'm now using a second computer with JAWS 18, Word 2013, and an I7 processor with gobs of memory. So far, so good. 

Warmth, 
Sanho 

> On Feb 15, 2020, at 1:30 PM, David Andrews via BlindLaw <blindlaw at nfbnet.org> wrote:
> 
> How much memory does your machine have?  If not enough, it could cause problems.
> 
> Dave
> 
> At 10:51 PM 2/8/2020, you wrote:
>> All:
>> 
>> For the past couple of weeks, JAWS occasionally stops allowing me to
>> read or edit Word documents. It's especially common when I have
>> several windows open at the same time. It got better after JAWS
>> updated, but it isn't fixed.  Does anyone know what in the world is
>> going on? Visparo/Freedom Scientific hasn't returned my calls.
>> 
>> I have JAWS 19, Windows 10, and the latest version of Office 365.
>> Unfortunately, Wordpad and NVDA aren't sophisticated enough for me to
>> work in a Legal Writing template.
>> 
>> Warmth,
>> Sanho
> 
> 
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