[blindLaw] Westlaw and Accessibility

Singh, Nandini NSingh at cov.com
Wed Feb 19 16:25:02 UTC 2020


Laura,

I have brought up the copy cite issue each time I call Westlaw about its performance with JAWS. Whoever is assisting me writes it down for West's development team, but maybe there is not a critical mass of people requesting improvement since it has been something I have repeatedly raised. I am not sure what else could be the hang-up in this regard. There should be a technological solution other than my having to copy it from the case frontal matter.

I am not sure about Edge and am probably just as concerned as you are. I am also dealing with a disastrous Windows update that has rendered my email and word processing nearly impossible to use, though I admit this is not quite the same problem of an inaccessible environment for JAWS. All the pointless updates and upgrades can really have a negative impact.

Regards,
Nikki

-----Original Message-----
From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of Laura Wolk via BlindLaw
Sent: Wednesday, February 19, 2020 11:09 AM
To: Blind Law Mailing List <blindlaw at nfbnet.org>
Cc: Laura Wolk <laura.wolk at gmail.com>
Subject: [blindLaw] Westlaw and Accessibility

[EXTERNAL]

All,

What is the progress with Westlaw making the (very basic) Copy Cite feature accessible?  This is on my short list of things that NABL should be bringing its clout down , and probably should have years ago.  If I added up all the seconds it takes for me to glean this information that sighted people obtain with the click of a button...
I'd be getting a lot more sleep.  Not to mention, Westlaw is used in every law school across the country for teaching purposes.  I'm still not really sure how it and Lexis have not been the subject of litigation on this point by now.

Along that same line, apparently like all other companies westlaw has felt the need to update a not broken system to a new product called "Westlaw Edge."
https://legal.thomsonreuters.com/en/insights/articles/announcing-westlaw-edge

I'm sure peoples' firms will be forcibly converted over time to this new platform.  Has NFB had any contact with the developpers to ensure that we don't have another horror show where these "latest and greatest" features are in fact not accessible and result in blind lawyers not being able to do their jobs?

Thanks,
Laura

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