[blindLaw] Searching in Westlaw

[Vaughn Brown]

I would keep calling support. I personally have not seen this issue
and I use Westlaw for schooling.
Vaughn

On 7/23/20, Diana Alves de Oliveira via BlindLaw <blindlaw at nfbnet.org> wrote:
> Yes, Stephanie is great! So is Jennifer.
> I also logged on with JAWS 2020 and had no problems.
>
> Diana Oliveira
> NFBV Potomac Chapter, member
> NFBF Legislative Committee, member
> NFB Employment Committee, member
> NABS, member
> )305)9882713
> Dianaoliveira58 at gmail.com
>
> Sent from my iPad
>
>> On Jul 23, 2020, at 11:40 AM, Singh, Nandini via BlindLaw
>> <blindlaw at nfbnet.org> wrote:
>>
>> I just logged onto Westlaw now using JAWS 2018 and the latest version of
>> Chrome. It is working fine for me. The disappearing search box issue can
>> sometimes arise if the page has failed to load correctly. I have done a
>> refresh page and even closed and restarted the browser to resolve. If that
>> does not work, then contact the people listed in the enclosed document,
>> Stephanie and Jennifer. They are supposed to be conversant with JAWS and
>> should be able to assist. I have interacted only with Stephanie so far,
>> but I found her helpful.
>>
>>
>>
>>
>>
>> -----Original Message-----
>> From: BlindLaw <blindlaw-bounces at nfbnet.org> On Behalf Of K. Scott Carlson
>> via BlindLaw
>> Sent: Thursday, July 23, 2020 10:40 AM
>> To: Blind Law Mailing List <blindlaw at nfbnet.org>
>> Cc: K. Scott Carlson <kelbycarlson at gmail.com>
>> Subject: [blindLaw] Searching in Westlaw
>>
>>
>>
>> [EXTERNAL]
>>
>>
>>
>> Is anyone else having problems searching in Westlaw? I just got an account
>> for my work, and the search bar where you can type in case citations,
>> statutes etc doesn't appear on any of the pages. I have ested this on two
>> different computers, with JAWS and NVDA, in both Firefox and Chrome, with
>> identical results, so this must be a Westlaw issue. I have been less han
>> impressed with support from Westlaw and Lexis both so figured I'd write
>> here first to see if anyone has a solution.
>>
>>
>>
>> --
>>
>> K. Scott Carlson
>>
>>
>>
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