[Blindtlk] Answer to: re: We've made a breakthrough!

[Steve Jacobson]

Eric,

What I meant is what role does Jennifer Simpson play in this case if the problem with the phone company is not related to disability?  It just seems like we're a little all 
over the place on this.  Care needs to be taken to sort out the problems and figure out who can help solve which problems most effectively, especially since 
experiences have apparently not been the same with the same phone company.  Obviously, I want to see her get the problem resolved.
.  
On Thu, 4 Jun 2009 09:02:19 -0500, Eric Calhoun wrote:

>I agree, Steve.  You asked was role Jennifer Simpson plays.  She is the
>complaint liaison, which means she takes complaints of phone-company
>misuse.  One of my statements to the Better Business Bureau is the same
>statement I'm making here on Blindtlk: When a company makes T&C for
>everyone to follow, the FCC can, at any time, declare the agreement invalid
>(not current.)

>The last thing I'll say is that Christy has been prevented from any
>screen-reading purchases.  And that is an issue for both Ms. Simpson and
>the Better Business Bureau to resolve.

>Eric
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