[Blindtlk] Answer to: re: We've made a breakthrough!

[Eric Calhoun]

I agree, Steve.  You asked was role Jennifer Simpson plays.  She is the
complaint liaison, which means she takes complaints of phone-company
misuse.  One of my statements to the Better Business Bureau is the same
statement I'm making here on Blindtlk: When a company makes T&C for
everyone to follow, the FCC can, at any time, declare the agreement invalid
(not current.)

The last thing I'll say is that Christy has been prevented from any
screen-reading purchases.  And that is an issue for both Ms. Simpson and
the Better Business Bureau to resolve.

Eric
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