[Blindtlk] A Frantic Plea for Assistance With a PDF File

[Marty James]

I have had the same thing happen, adobe, in their attempt to help the blind, 
actually install differently if there is a screen reading software on your 
computer. If there are alot of charts and tables in this book it will take a 
long time to load it and may even take too many resources for your computer.

----- Original Message ----- 
From: "Graves, Diane" <dgraves at icrc.IN.gov>
To: <nfb-indiana at yahoogroups.com>; "Blind Talk Mailing List" 
<blindtlk at nfbnet.org>
Sent: Monday, June 08, 2009 6:44 AM
Subject: [Blindtlk] A Frantic Plea for Assistance With a PDF File


> Hi Guys,
>
> I'm hoping that one of you computer savvy people might be able to help
> me.  Please keep in mind that I am  strictly a computer user/operator.
> When it comes to programming/trouble shooting, I'm somewhat challenged.
>
> Anyway, I have a class which is scheduled to start on Wednesday, and the
> textbook I have received, is supposed to be in PDF format, in fact, it
> does have a PDF extension, but when I try to open it up in Adobe, it
> looks as if it is trying to open the file as a word document, and then
> the system just freezes altogether. This file will not open.
>
> I am reasonably certain that it is not my program or on my end, because
> my other textbooks are still opening and operating perfectly.  To be
> sure though, I did download the most recent adobe update, and it is
> still doing the same thing.
>
> When I first encountered the problem about a week ago, I did contact the
> Disabled Student Services Office, for assistance.  They agreed to send
> me another copy of the textbook which they did.  This second copy is
> doing the same thing.
>
> I am going to contact them again today, but, as I've got only a couple
> of days to work with, I was hoping that someone could offer some insight
> into why the file might be acting like this, and if there is something
> that I might be able to do to adjust the format, or somehow gain access
> to the file.
>
> Any helpful hints would be appreciated.
>
> Thanks,
>
>
>
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
>
> "IT is service that measures success."
> George Washington Carver
>
>
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