[Blindtlk] NFB's Return Policy

David Evans drevans at bellsouth.net
Tue Jun 23 02:32:20 UTC 2009


Dear Diane,

Why is the support cane unuseable?
Most of them are made so the legth is adjustable?
I believe their policy is 30 days with the receit.  You should call them and 
ask or e-mail the materials center.  They are usually very careing..

David Evans, NFBF


----- Original Message ----- 
From: "Graves, Diane" <dgraves at icrc.IN.gov>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Monday, June 22, 2009 10:44 AM
Subject: [Blindtlk] NFB's Return Policy


> Just one more, I promise.
>
> I also ordered a support cane for my husband which isn't going to work.
> Does anyone know whether the NFB will take returns and what their policy
> is?
>
> I was going to try to  find it on the site, but if someone has the
> information already, I thought that might be more efficient, seeing as
> I've been out of circulation for a week and have a lot of catching up to
> do.
>
>
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
>
> "IT is service that measures success."
> George Washington Carver
>
>
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