[Blindtlk] Thought you all might find this interesting - AirTran fined $500K for disability violations

[Steve P. Deeley]

I can say that I like pre-boarding.  You can get in your seat and get 
settled prior to anyone getting on.

Steve
----- Original Message ----- 
From: "Ray Foret Jr" <rforetjr at comcast.net>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Tuesday, August 31, 2010 8:06 AM
Subject: Re: [Blindtlk] Thought you all might find this interesting - 
AirTran fined $500K for disability violations


> The interesting question is this.  How would this effect us?  I thought we 
> were opposed to pre-boarding and all that rubbish.  Could it possibly be 
> that I'm missing something?
>
>
> Sincerely,
> The Constantly Barefooted Ray!!!
>
> A Very Proud and Happy Mac User!!!
>
> E-Mail:
> rforetjr at comcast dot net
> Skype Name:
> barefootedray
>
> On Aug 31, 2010, at 6:27 AM, cheryl echevarria wrote:
>
> Please also remember you can find daily updates on my wordpress.com 
> account
> http://www.echevarriatravel.wordpress.com  This is why to report issues to
> the air carriers and to the government when there are issues on your
> flights, and you know that they are violating your rights.
>
>
>> From Travel Weeklyn
> By: Michael Fabey
> August 30, 2010
> The Transportation Department today assessed a civil penalty of about
> $500,000 against AirTran for failing to meet DOT requirements for 
> providing
> proper boarding assistance for disabled passengers and other violations of
> federal disability regulations, the agency said.
>
> In addition to the boarding assistance violations, AirTran also frequently
> did not provide an adequate written response to complaints from passengers
> and failed to properly categorize disability complaints in reports filed
> with the DOT, the agency said.
>
> To reduce the civil penalty, the DOT said, AirTran may use up to $200,000 
> to
> improve its service to disabled passengers beyond what is required by law.
> Up to $60,000 may be used to establish a council to help the carrier 
> comply
> with federal disability rules and hire a manager for disability
> accommodations. Additionally, up to $140,000 may be used to develop an
> automated system to track AirTran's wheelchair assistance performance at 
> its
> major hub airports.
>
> AirTran spokesman Christopher White said the airline has begun 
> implementing
> those initiatives and others to better serve passengers with special 
> needs.
>
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>
> The biggest compliment you can pay me is to recommend my services!
>
> Cheryl Echevarria
> Independent Travel Consultant
> C10-10646
>
> http://Echevarriatravel.com
> 1-866-580-5574
> skype: angeldn3
>
> Reservations at echevarriatravel.com
> Affiliated as an Independent Contractor with Montrose Travel 
> CST-1018299-10
> Affiliated as an Independent Contractor with Absolute Cruise and Travel 
> Inc.
>
>
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