[Blindtlk] Thought you all might find thisinteresting-AirTranfined $500K for disability violations

Tue Aug 31 14:57:07 UTC 2010

Well, David, if a blind person needs help getting toa flight or getting on a plane, I hope he's got the sense enough to ask for it.  IF not, I hope he's got the snese enough to politely refuse it.  IS that your point?

Sincerely,
The Constantly Barefooted Ray!!!

A Very Proud and Happy Mac User!!!

E-Mail:
rforetjr at comcast dot net
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barefootedray

On Aug 31, 2010, at 9:28 AM, Hyde, David W. (ESC) wrote:

Steve, I've seen the same situation with the elderly, families, and people dragging their luggage on to the plain. Let us not assume that because some blind people need assistance, that all do. I am pleased that you take it because you want to. Having been one of those who fought to be able to board with all the other passengers, I would resist the idea that I must accept help, even when it is inconvenient.

-----Original Message-----
From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On Behalf Of Steve P. Deeley
Sent: Tuesday, August 31, 2010 9:22 AM
To: Blind Talk Mailing List
Subject: Re: [Blindtlk] Thought you all might find thisinteresting-AirTranfined $500K for disability violations

I have observed blind individuals who refused assistance from the flight crew when boarding and they held everyone else up while fumbling around. 
This is a real issue that blind individuals should take into consideration. 
I have vision, however, I always allow a member of the flight crew to assist me in locating my seat quickly.  If you are a frequent business flier, then you know time is money!!
Steve
----- Original Message -----
From: "Graves, Diane" <dgraves at icrc.IN.gov>
To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
Sent: Tuesday, August 31, 2010 10:03 AM
Subject: Re: [Blindtlk] Thought you all might find thisinteresting-AirTranfined $500K for disability violations

> With regard to preboarding, I think the word "preference" is the key. 
> There was a time when it was forced on us whether we wanted it or not.
> 
> We are all individuals. Another example would be perhaps crossing a 
> busy intersection. There are some blind individuals who would prefer 
> to have a fellow crosser offer an arm or some assistance. There are 
> others who feel competent in this area and would prefer to be left 
> alone to do it themselves. With regard to the latter group, if a 
> sighted person comes up and offers some assistance which is politely 
> refused and the sighted person goes on about their business, , there 
> is no problem. If, however, that sighted person insists, grabs the blind person's arm, not taking "no"
> for an answer, that constitutes a major problem and should  not be 
> tolerated.
> 
> person
> 
> 
> Diane Graves
> Civil Rights Specialist
> Indiana Civil Rights Commission
> Alternative Dispute Resolutions Unit
> 317-232-2647
> 
> "It is service that measures success."
> George Washington Carver
> 
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> -----Original Message-----
> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] 
> On Behalf Of cheryl echevarria
> Sent: Tuesday, August 31, 2010 9:34 AM
> To: Blind Talk Mailing List
> Subject: Re: [Blindtlk] Thought you all might find this 
> interesting-AirTran fined $500K for disability violations
> 
> I am making note to this because after the convention, I got a lot of 
> e-mails asking me who to contact at the airlines where it was related 
> to a guide dog user, having issues with the staff or a blind person 
> force to sit in wheelchairs.
> 
> It is just a topic, and we don't know what other issues airtran has, 
> they might not think it is worth noting about guide dogs and the 
> blind.  Who knows, I posted it as interest and reminding people here 
> since we are a non-profit organization that is an advocacy group for the blind.
> 
> 
> The biggest compliment you can pay me is to recommend my services!
> 
> Cheryl Echevarria
> Independent Travel Consultant
> C10-10646
> 
> http://Echevarriatravel.com
> 1-866-580-5574
> skype: angeldn3
> 
> Reservations at echevarriatravel.com
> Affiliated as an Independent Contractor with Montrose Travel 
> CST-1018299-10 Affiliated as an Independent Contractor with Absolute 
> Cruise and Travel Inc.
> 
> 
> ----- Original Message ----- 
> From: "Hyde, David W. (ESC)" <david.hyde at wcbvi.k12.wi.us>
> To: "'Blind Talk Mailing List'" <blindtlk at nfbnet.org>
> Sent: Tuesday, August 31, 2010 8:58 AM
> Subject: Re: [Blindtlk] Thought you all might find this 
> interesting-AirTran
> fined $500K for disability violations
> 
> 
>> The objection is to forced pre-boarding.
>> 
>> -----Original Message-----
>> From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On
>> Behalf Of Peachtree Travel
>> Sent: Tuesday, August 31, 2010 7:51 AM
>> To: Blind Talk Mailing List
>> Subject: Re: [Blindtlk] Thought you all might find this
>> interesting -AirTran fined $500K for disability violations
>> 
>> Ray:
>> 
>> By law, all the airlines are required to have a system in place to
>> document all disability complaints.  This stems from the ADA mandates.
>> Sounds like Air Tran was either underreporting the complaints or doing
>> nothing in a timely manner regarding the complaints they already had on
>> file.
>> 
>> It also seems most of the complaints that Air ran is being accused of
>> underreporting or not taking action on are from wheelchair users or not
>> helping a blind person get to their flight or connection on time.
>> 
>> I remember when working for Marriott International, we had strict
>> guidelines for ADA calls.  We could never tell the disability caller 
>> there
>> wasn't any accessible rooms in the hotel.  If we couldn't guaranty them a
>> accessible room, we had to finish the reservation and transfer the call 
>> to
>> the ADA department.
>> 
>> The biggest compliment you can pay me is to recommend my services!
>> 
>> Maurice
>> 
>> We know that you have a choice in choosing a Travel Partner and truly
>> appreciate that you have selected Peachtree Travel.
>> 
>> Independent Travel Consultant
>> http://www.Peachtreetravel.net
>> (phone) 888-389-2723
>> (fax) 888-563-4698
>> Reservations at peachtreetravel.net
>> Affiliated as an Independent Contractor with Montrose Travel
>> CST-1018299-10
>> 
>> 
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