[Blindtlk] nfb and southwest

Fri May 27 15:24:00 UTC 2011

well my question is are they violating any legal statute by not being 
accessible, and the weird thing is it seemed like they were really trying to 
move forward other wise i can't figure out why they would have   a link for 
scrreen  readers on their page
.  a friend said they just moved it to the second screen the screen after 
youmake a reservation.
  on a side note what is interesting if you go to the air tran page you can 
make a reservation
----- Original Message ----- 
From: "cheryl echevarria" <cherylandmaxx at hotmail.com>
To: "Blind Talk Mailing List" <blindtlk at nfbnet.org>
Sent: Friday, May 27, 2011 9:18 AM
Subject: Re: [Blindtlk] nfb and southwest

No question to that Diane, I myself as a client I love to fly Southwest, but 
as a travel agent they are a pain in the butt.

Leading the Way in Independent Travel

Cheryl Echevarria
http://www.Echevarriatravel.com<http://www.echevarriatravel.com/>
631-456-5394
reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com>

Affiliated as an Independent Contractor with Montrose Travel CST-1018299-10
Affiliated as an Independent Contractor with Absolute Cruise and Travel, 
Inc.
  ----- Original Message ----- 
  From: Diane<mailto:dianefilipe at peoplepc.com>
  To: Blind Talk Mailing List<mailto:blindtlk at nfbnet.org>
  Sent: Friday, May 27, 2011 11:09 AM
  Subject: Re: [Blindtlk] nfb and southwest

  Just my 2 cents too...
  I have travelled Southwest for years, and have never had any problem 
except
  last year coming home from Boston: the stop in Orlando was supposed to be 
to
  pick up people, but at the last minute they had me changing planes.  They
  have always been ultra courteous and helpful when I have flown!
  Diane
  ----- Original Message ----- 
  From: "cheryl echevarria" 
<cherylandmaxx at hotmail.com<mailto:cherylandmaxx at hotmail.com>>
  To: "Blind Talk Mailing List" 
<blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org>>
  Sent: Friday, May 27, 2011 8:20 AM
  Subject: Re: [Blindtlk] nfb and southwest

  Hi all, let me explain about Southwest and Airtran, which are now the same
  company under Southwest.

  They might be the cheapest out there for flights, one problem is with them
  they are not under the same umbrella of all the other airlines including
  most International Airlines that fly in and out of the US.

  They are not ARC - Airlines Reporting Corporation, this really shouldn't
  matter to the everyday client, but in the industry that is a pain in the
  butt, we don't get updates from the airlines should your flights change or
  be cancelled until the last minute, and here is a little more explanation 
on
  what it is.

  is a technology solutions company providing transaction settlement and 
data
  information services. Airlines, travel agencies, Corporate Travel
  Departments (CTD), railroads, and other travel suppliers process more than
  $80 billion annually through ARC's world-class settlement system - making 
it
  the financial backbone of travel distribution. ARC COMPASS®, the leading,
  trusted source for travel transaction information, powers data and
  analytical tools that help ARC customers make confident business 
decisions.

  Now it also has to follow ADA and Air Carrier Access Act, which is 
stronger
  then the ADA in our favor.

  But the problem is that since they are not part of ARC, they think they 
can
  do anything they want, until someone like NFB or any other organization
  comes around and shows them that they are wrong and then does it again.

  I have not had any issues flying southwest, and they are the only airlines
  out of my are of Long Island I can use without going to JFK.

  Just putting my 2 cents again.

  They don't work well with us Travel Professionals either. Since we have to
  have ARC Certification to book air fees, since I am under a host agency,
  rather 2, that they have the ARC certifications. So if someone is just
  looking for airfare unless they cannot maneuver the websites I have no
  problem in booking airfare for anyone.

  Leading the Way in Independent Travel

  Cheryl Echevarria
  http://www.Echevarriatravel.com<http://www.echevarriatravel.com/<http://www.echevarriatravel.com%3chttp//www.echevarriatravel.com/>>
  631-456-5394
  reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com<mailto:reservations at echevarriatravel.com%3Cmailto:reservations at echevarriatravel.com>>

  Affiliated as an Independent Contractor with Montrose Travel 
CST-1018299-10
  Affiliated as an Independent Contractor with Absolute Cruise and Travel,
  Inc.
    ----- Original Message ----- 
    From: David 
R.Stayer<mailto:davidandloristayer at verizon.net<mailto:davidandloristayer at verizon.net>>
    To: 
blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org%3Cmailto:blindtlk at nfbnet.org>>
    Sent: Friday, May 27, 2011 9:11 AM
    Subject: Re: [Blindtlk] nfb and southwest

    We passed a resolution regarding this issue last year.

    ----- Original Message -----
    From: mr. hooper
  <james_hooper at earthlink.net<mailto:james_hooper at earthlink.net<mailto:james_hooper at earthlink.net%3Cmailto:james_hooper at earthlink.net>>>
    To: 
<blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org<mailto:blindtlk at nfbnet.org%3Cmailto:blindtlk at nfbnet.org>>>
    Date: Friday, May 27, 2011 02:58:10 AM
    Subject: [Blindtlk] nfb and southwest

    >
    >
    > greetings all federationists am i correct that their was an issue
  between nfb and southwest?
    >  at one time up to a week ago   their site had a link that made it 
very
  usable.  they hav since moved the link to a different screen making it
  vertually imposible  to book a flight i was just wondering what nfb's 
sbance
  had been with accessability of their website.
    >   i have contacted both southwest and their response was we don't have
  to comply with scrreen readers. i also contacted nfb's answer line in 
terms
  of technology so hopefully they can fesove the issue.  when i first
  contacted southwest a week ago i wasn't confruntational at all,  i just
  wanted to point out that at one time their site worked quite well.
    > _______________________________________________
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    Each day is a precious gift.
    David R. Stayer,  LCSW-R

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