[Blindtlk] can't send email using Microsoft Outlook and Gmail account

[Steven Johnson]

Chris,
I would contact MS Tech Support.  If you need their toll-free #, email me
off list.

Steve


-----Original Message-----
From: blindtlk-bounces at nfbnet.org [mailto:blindtlk-bounces at nfbnet.org] On
Behalf Of Chris Nusbaum
Sent: Wednesday, April 04, 2012 9:09 PM
To: National Association of Blind Students mailing list; Blind Talk Mailing
List
Cc: marvinvas at aol.com; pgradioman at hotmail.com; Josh Gregory; Gary Legates
Subject: [Blindtlk] can't send email using Microsoft Outlook and Gmail
account

Hi everyone,

I'm having a very frustrating problem with Microsoft Outlook 2010. I finally
got it set up with my Gmail account and got it to receive emails. For some
reason, it thought I was using the trial version of Microsoft Office (and I
might well have been,) and wanted me to buy the full version. The funny
thing is that I had bought Microsoft Office when I bought my laptop back in
2010. I reentered the product key and reinstalled Office, and Outlook seemed
to work. I then told it to receive emails by pressing control m, and that
worked. The problem, however, is I can't send, reply, or forward emails. I
tried both pressing control n and clicking on "new message" from the home
tab on the virtual ribbons. Both of these methods did nothing; when I
pressed control n, JAWS just said "control n" and did nothing, and when I
clicked on new message from the ribbon, it just stayed in my Inbox. I went
into my account settings, and noticed that my SMTP (outgoing mail
server) port was set to 587, so I changed it to 465, as this was the port
number which worked when I set my BrailleNote up to send and receive emails
from my Gmail account, and my BrailleNote uses the same servers (POP and
SMTP) to send and receive emails as Outlook. But even after this setting was
changed, I still can't send email from my account using Outlook. Very
frustrating and weird! Do any of you have any ideas as to how to fix this?
I'm using the Gmail Web site to write this email, but I'd love to use
Outlook, as I think it works very well and is easy to navigate using JAWS.
So, any help would be greatly appreciated!

Thanks,

Chris

--
Chris Nusbaum

"The real problem of blindness is not the loss of eyesight. The real problem
is the misunderstanding and lack of education that exists. If a blind person
has the proper training and opportunity, blindness can be reduced to a mere
physical nuissence." -- Kenneth Jernigan

Visit the I C.A.N. Foundation online at: www.icanfoundation.info for
information on our foundation and how it helps blind and visually impaired
children in MD say "I can!"

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