[Blindtlk] can't send email using Microsoft Outlookand Gmail account

Chris Nusbaum dotkid.nusbaum at gmail.com
Fri Apr 6 01:32:05 UTC 2012


Thank you, Steve! I will try that!

Chris Nusbaum

"For we walk by faith, not by sight."
2 Corinthians 5:7

Sent from my BrailleNote

 ----- Original Message -----
From: "Steve Jacobson" <steve.jacobson at visi.com
To: "Blind Talk Mailing List" 
<blindtlk at nfbnet.org>,"blinddog3 at charter.net" 
<blinddog3 at charter.net
 sent: Thu, 05 Apr 2012 05:51:00 -0500
Subject: Re: [Blindtlk] can't send email using Microsoft 
Outlookand	Gmail	account

Be sure that Authenticated SMTP is checked.  Also be sure SSL has 
been specified.  It is possible you had only one or the other 
specified.  On my GMail
account, I am using port 587, so I'm not sure that is the 
problem.  I would think, though, that you would get an error, but 
it is possible that you are and it
just isn't obviously displayed on the screen.

Best regards,

Steve Jacobson

-----Original Message-----
From: blindtlk-bounces at nfbnet.org 
[mailto:blindtlk-bounces at nfbnet.org] On
Behalf Of Chris Nusbaum
Sent: Wednesday, April 04, 2012 9:09 PM
To: National Association of Blind Students mailing list; Blind 
Talk Mailing
List
Cc: marvinvas at aol.com; pgradioman at hotmail.com; Josh Gregory; Gary 
Legates
Subject: [Blindtlk] can't send email using Microsoft Outlook and 
Gmail
account

Hi everyone,

I'm having a very frustrating problem with Microsoft Outlook 
2010.  I finally
got it set up with my Gmail account and got it to receive emails.  
For some
reason, it thought I was using the trial version of Microsoft 
Office (and I
might well have been,) and wanted me to buy the full version.  
The funny
thing is that I had bought Microsoft Office when I bought my 
laptop back in
2010.  I reentered the product key and reinstalled Office, and 
Outlook seemed
to work.  I then told it to receive emails by pressing control m, 
and that
worked.  The problem, however, is I can't send, reply, or forward 
emails.  I
tried both pressing control n and clicking on "new message" from 
the home
tab on the virtual ribbons.  Both of these methods did nothing; 
when I
pressed control n, JAWS just said "control n" and did nothing, 
and when I
clicked on new message from the ribbon, it just stayed in my 
Inbox.  I went
into my account settings, and noticed that my SMTP (outgoing mail
server) port was set to 587, so I changed it to 465, as this was 
the port
number which worked when I set my BrailleNote up to send and 
receive emails
from my Gmail account, and my BrailleNote uses the same servers 
(POP and
SMTP) to send and receive emails as Outlook.  But even after this 
setting was
changed, I still can't send email from my account using Outlook.  
Very
frustrating and weird! Do any of you have any ideas as to how to 
fix this?
I'm using the Gmail Web site to write this email, but I'd love to 
use
Outlook, as I think it works very well and is easy to navigate 
using JAWS.
So, any help would be greatly appreciated!

Thanks,

Chris

--
Chris Nusbaum

"The real problem of blindness is not the loss of eyesight.  The 
real problem
is the misunderstanding and lack of education that exists.  If a 
blind person
has the proper training and opportunity, blindness can be reduced 
to a mere
physical nuissence." -- Kenneth Jernigan

Visit the I C.A.N.  Foundation online at: www.icanfoundation.info 
for
information on our foundation and how it helps blind and visually 
impaired
children in MD say "I can!"

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