[Blindtlk] Question regarding calling surveys

[Mark Tardif]

When I worked in customer service at the IRS, I wore a headset which allowed 
me to hear JAWS in one ear and the caller in my other ear.  I don't have 
much hair to mess up, LOL.

Mark Tardif
Nuclear arms will not hold you.
-----Original Message----- 
From: Julie J.
Sent: Monday, April 29, 2013 7:59 AM
To: Blind Talk Mailing List
Subject: Re: [Blindtlk] Question regarding calling surveys

I used to work for the Department of Labor, where I called employers to beg
them to complete the Occupational and Employment Statistics Survey.  They
could fill it out on the paper form we sent out or by phone.  If they chose
to complete it over the phone, I entered their information on the computer
using JAWS. It was a form with various edit boxes, check boxes and whatnot.
It worked about 99% with JAWS.  The odd thing that wasn't labeled I just
memorized.  I wore a phone headset so I could hear the other person in one
ear, then I wore headphones so I could hear JAWS in the other ear.  It
messes up your hair pretty bad, but it gets the job done! *smile*

Julie




-----Original Message----- 
From: Bonnie Lucas
Sent: Monday, April 29, 2013 12:50 AM
To: 'Blind Talk Mailing List'
Subject: [Blindtlk] Question regarding calling surveys

I am looking for anyone who has had experience working at a call center
where the public is called for short surveys, such as political ones. I'd
like to find out how the logistics were accomplished

such as making the calls, getting the questions and inputting the answers
into the required location.

Thanks in advance for any tips. If you prefer, please email me off line:
blucas at alaskabvi.org



Bonnie Lucas

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