[Blindtlk] blindtlk Digest, Vol 84, Issue 13

Ericka J. Short ericka.short at att.net
Thu Jun 20 03:43:16 UTC 2013


I know there are lots of call centers that have blind workers.   I know 
Milwaukee has one such place.  I don't live there so I don't have the 
details.  I don't know if they are through Teletech or not.   I can see what 
I can find out for you.  I know someone who works there.

Ericka Short

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Subject: blindtlk Digest, Vol 84, Issue 13

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Today's Topics:

   1. Job Questions... (Kerri Kosten)


----------------------------------------------------------------------

Message: 1
Date: Mon, 17 Jun 2013 19:34:34 -0400
From: Kerri Kosten <kerrik2006 at gmail.com>
To: NFB Talk Mailing List <nfb-talk at nfbnet.org>, Blind Talk Mailing
List <blindtlk at nfbnet.org>, Ed McDonald <ed at eioproductions.com>,
Darren Burton <dburton at afb.net>, Arielle Silverman
<arielle71 at gmail.com>
Subject: [Blindtlk] Job Questions...
Message-ID:
<CAM6GWxxih0c=Nb8fAxOCv9Ls3w6-cPORNjKA_qmGupNaJ4xeXw at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

Hi Everyone:

It looks like I won't be going back to school until January, so in the
meantime I am considering getting a job or even part-time job to keep
me busy.
There is a company here called Teletech. They are a worldwide customer
service based company where it's sort of like a call center. They have
locations all over the country including places such as Austin, Texas,
and Englewood, Colorado among many others. You answer calls from
customers about their Bank of America accounts. Teletech is always
looking for customer service representatives, but right now they are
currently looking for as many as 25 people to work as customer service
representatives! That is a lot of people they are wanting to hire!!
I am considering applying and trying to get a job there.
However, the problems I can see with this job are tthe accomodations.
First of all, has anyone ever heard of Teletech? Do you know anything about 
it?
Do you know of any blind people who currently work there, or if not
currently, do you know of any blind people who have worked there in
the past?
Does anyone on these lists or that I am sending this to know with
technology being the way it is if it is even still possible for a
blind person to work in customer service?
Does anyone know if the software Teletech uses is accessible with a
screenreader?
Should I still apply and go in and talk to them anyway or should I
just forget it because of the accomodations that will have to be made?
As I said previously, 25 people is a lot of people they are looking to
hire, and I'm tired of sitting around!
Thanks so much!
Kerri



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